Alexandra (Alex) Phillips
Auckland,Bayview
Summary
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using MedTech appointment scheduling system to manage about a thousand patients.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Torbay Medical Centre
09.2020 - 01.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Transcribed phone messages and relayed to appropriate personnel.
- Comprehensive knowledge of MedTech.
- Checking and answering the Medical Centre's emails.
- Interacting with and relaying messages to Senior Doctors.
- Monthly company banking.
Administrator
Transport Guys Ltd
12.2018 - 09.2020
- Data entry ( GeoOp)
- Time-sheets (Ping GPS)
- Payroll ( Crystal Payroll)
- Invoicing ( Xero)
- Maintaining office files daily and keeping records organised.
- User Training
- Cash Handling
Education
Northcote College
Auckland, NZ12.2019
Skills
- Xero, Crystal payroll, GeoOp ( Job Management Software), Ping GPS
- Strong IT skills ( Excel, Microsoft Word, Outlook, Google Drive, Google Docs)
- MedTech32
- Manage My Health
- Excellent written and oral communication skills
- Comprehensive phone skills
- Cash handling
- Monthly company bankiing
- Customer service skills
- Honest, reliable, hardworking and detail oriented
- Strong team player
- Positive attitude
- Flexible and adaptable
- Banking
Additional Information
- Currently working towards achieving a Bachelor of Arts degree at The University of Auckland majoring in Communication and English.
Timeline
Medical Receptionist
Torbay Medical Centre
09.2020 - 01.2024
Administrator
Transport Guys Ltd
12.2018 - 09.2020
Northcote College
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