Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity. Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Production, Sales, Procurement, Exports, Management.
Hi, I’m
Ali Faisal
Blockhouse Bay,AUK
Summary
Overview
16
years of professional experience
1
Language
Work History
Goraya Rice Mills/ Goraya Traders
Managing Director
09.2020 - 11.2023
Job overview
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Monitored and coordinated workflows to optimize resources.
- Increased export efficiency by streamlining order processing and shipment tracking systems.
- Developed strong relationships with international clients, fostering trust and ensuring repeat business.
- Managed team of junior export executives, providing guidance and support to ensure smooth operations.
- Managed over 150 staff as well as 50 customer calls per day.
- Increased export sales by 100% and 40% local sales.
Goraya Rice Mills/Goraya Traders
Director of Operations
10.2016 - 09.2020
Job overview
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
Goraya Rice Mills
Sales Manager
08.2012 - 09.2016
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Resolved customer issues quickly to close deals and boost client satisfaction
- Handled customer relations issues, enabling quick resolution, and client satisfaction
Goraya Rice Mills
Production Manager
01.2008 - 08.2010
Job overview
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Education
PUNJAB UNIVERSITYLahore, Punjab, Pakistan
B.B.A Hons from Business Administration And Management
01.2007
University Overview
GOVERNMENT COLLEGE FOR BOYS ARIFWALAPunjab, Pakistan
F.SC from Information Technology
01.2002
University Overview
Skills
- Strong understanding of retail industry trends and consumer behavior
- Expertise in inventory management, forecasting, and supply chain operations
- Ability to develop and execute effective merchandising strategies that drive sales and profitability
- Proficiency in data analysis and reporting, with experience using retail-specific software and tools
- Exceptional customer service skills, with focus on building long-term relationships with clients
- Experience managing teams and leading cross-functional initiatives
- Accountability, Adaptability, Time-management, Attention to Detail
- Customer Service, Problem-solving, Multitasking, Customer-focused
- Salesmanship, Communication Skills, Inventory management, Product knowledge
- Recruitment Strategies, Mentoring and Training
Contact No
Contact No
+92 3217776662References
References
Available upon requestLanguages
English
Professional Working
Urdu
Full Professional
Software
MS 365, SAP, Accounts, Basic Python
Timeline
Managing Director
Goraya Rice Mills/ Goraya Traders
09.2020 - 11.2023
Director of Operations
Goraya Rice Mills/Goraya Traders
10.2016 - 09.2020
Sales Manager
Goraya Rice Mills
08.2012 - 09.2016
Production Manager
Goraya Rice Mills
01.2008 - 08.2010
PUNJAB UNIVERSITY
B.B.A Hons from Business Administration And Management
GOVERNMENT COLLEGE FOR BOYS ARIFWALA
F.SC from Information Technology
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