Alipa Solomona
Auckland,Kingsland
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
37
37
years of professional experience
Work History
Refrigeration Manager
Advanced Refrigertion Ltd/Fridge Freezer Hire Ltd
05.2005 - 09.2023
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Courier Driver
FedEx
05.1997 - 06.2004
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Obtained signatures from customers upon delivery of goods.
Owner/Operator
Urgent Couriers
02.1987 - 04.1996
- Managed day-to-day business operations.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assessed income and expenses and adapted plans to improve profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Education
High School Diploma -
Saint Pauls College
Auckland, NZSkills
- Staff Management
- Customer Relationship Management
- Team Leadership
- Verbal and Written Communication
- Maintenance and Repair Management
- Time Management
- Managing Fleet Vehicles
- Overseeing Employees
- Administration and Reporting
Languages
English
Native or Bilingual
Samoan
Native or Bilingual
Additional Information
I was a Parent Board of Trustees member at Marist College from 2016 - 2021 and also the Pasifika Parent Representative.
Rugby League, Touch Rugby, Travelling
I have played Rugby league for the Richmond Rovers Bulldogs all my life and have coached Junior and Senior teams also.
I have coached Auckland Representative teams for Junior league and Junior Girls Touch teams.
Head coach for Senior and Junior Touch teams at Marist College.
I have travelled overseas with Vietnam being my most favourite country to have visited.
Timeline
Refrigeration Manager
Advanced Refrigertion Ltd/Fridge Freezer Hire Ltd
05.2005 - 09.2023
Courier Driver
FedEx
05.1997 - 06.2004
Owner/Operator
Urgent Couriers
02.1987 - 04.1996
High School Diploma -
Saint Pauls College
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