Amanda Ballantyne

CORE COMPETENCIES:

− High attention to detail

− Outstanding communication skills

− Project management and multi-tasking skills

− Fact-based decision-making skills

− Strong computer literacy

− Analytical personality with focus for accuracy and detail

EXPERIENCE: − Quality Assurance − Operational experience developing and executing new products, or similar activities.

CORE SKILLS:

− Proficient time management skills

− Excellent written and verbal communication skills

− High and positive energy, enthusiastic and motivated

− Stand-out relationship management focus

− Ability to accept responsibility and use initiative in problem solving

− Structured, highly organized professional

− Understanding of Quality Assurance, Product Compliance and

Inspection processes and systems.

FUNCTIONAL RELATIONSHIPS: Internally − Directors − GGM − Head of Product − Head of Operations − Go to Market Lead − Product Manager/s Externally − Overseas Suppliers and Factories − Customers − Service Providers

• Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
• Developed promotional strategies to increase sales of featured products.
• Maintained a clean and organized work environment at all times.
• Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
• Built effective partner store relationships to improve customer satisfaction.

• Inspected outbound shipments and conducted random sampling of product quality
• Worked with specific production team members to rectify production issues and maintain high-quality final products
• Maintained high standard of workmanship by using only approved data, materials, tools and test equipment
• Rejects from the supplier or made in-house not conforming with specifications
• Ensured tools and testing equipment were calibrated by myself or sent calibration specialist
• Rocket Lab - Checked all lower voltage looms for their specifications and test reports
• Responsible for Health and Safety at all times
• Induction training for Quality for all new employees
• Audits for work instructions and policies etc
• Wellness Committee - Wellness activities, lunches and information for all.

• Monitored and improved performance of teams and individual employees
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress
• Interpreted management directives, performed daily assignments and completed special projects
• Verified quality of all work performed to meet demanding targets
• Enforced company policies and regulations with employees
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
• Monitored food preparation, production and plating for Quality Control.