Summary
Overview
Work History
Education
Skills
Languages
Timeline
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AMNA SHARA

Auckland,AUK

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

4
4
years of professional experience

Work History

Assistant Manager

forever new
07.2023 - 03.2024
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Completed inventory audits to identify losses and project demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Shift Manager

forever new
11.2020 - 07.2023
  • Analyzed productivity reports to manage overall performance
  • Drafted sales and performance reports to inform upper management
  • Supervised hourly and temporary personnel, provided work direction and reviewed work processes
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Coached employees on interactions with customers to drive exceptional service.

Sales Representative

TANK
11.2019 - 02.2020
  • Oversaw opening and closing duties and delegated tasks to team members for optimal productivity
  • Delivered exceptional service and addressed customer challenges with tact and diplomacy
  • Coordinated work handoffs and schedules with managers
  • Reduced waste by closely following recipes to batch-prepare food
  • Monitored ingredient and supply inventory and reported low-stock or expired items for reorder
  • Maintained freshness and reduced waste by storing perishable items in temperature-controlled spaces
  • Answered questions about preparation methods and nutrition requirements while serving food

Education

Bachelor of Science - Physiology

University of Auckland
Auckland, NZ
11.2025

Skills

  • Processing Payments
  • Building Customer Loyalty
  • Merchandising and Display
  • Inventory Management
  • Product Knowledge
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Money Handling
  • Staff Training and Development
  • Staff Supervision
  • Staff Management

Languages

Tamil
Professional Working
sinhalese
Limited Working

Timeline

Assistant Manager

forever new
07.2023 - 03.2024

Shift Manager

forever new
11.2020 - 07.2023

Sales Representative

TANK
11.2019 - 02.2020

Bachelor of Science - Physiology

University of Auckland

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AMNA SHARA