Summary
Overview
Work History
Skills
Certification
Timeline
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Amy Zimmerman

Whanganui

Summary

Dynamic and results-driven professional with over three years as Duty Manager at Wanganui East Club. Proven expertise in customer service and cash management, enhancing operational efficiency. Skilled in staff training and development, fostering a high-performing team. Recognized for innovative problem-solving and maintaining compliance with health and safety standards.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Duty Manager

Wanganui East Club
12.2022 - Current

Duty manager at the wanganui east club for the pass 3 and half years. I know how to fix the gaming machines and day to day running of then. I know the old tab and the new tab machines.

Bar Manager

Wanganui Function Center
03.2006 - 12.2023
  • Supervised daily bar operations, ensuring compliance with health and safety regulations.
  • Developed and executed innovative cocktail menus, enhancing customer experience and engagement.
  • Trained and mentored staff on service standards, improving team performance and efficiency.
  • Managed inventory control processes, optimizing stock levels and reducing waste.

Skills

  • Customer service
  • Customer service focus
  • Time management
  • New employee training
  • Team supervision
  • Attention to detail
  • Customer communication
  • Written and oral communication
  • Relationship building
  • Professionalism and integrity
  • Cash management
  • Staff training and development
  • Employee development
  • Staff training

Certification

Lcq and managers certificate

Timeline

Duty Manager

Wanganui East Club
12.2022 - Current

Bar Manager

Wanganui Function Center
03.2006 - 12.2023

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Amy Zimmerman