I’m a productive and reliable person that focuses on delivering an outstanding customer service. Equipped with 9 years of experience in retail, sales, merchandising and most recently Real Estate.
Overview
10
10
years of professional experience
Work History
STORE MANAGER
TAROCASH
MANUKAU, AUCKLAND
08.2024 - Current
Customer service, Greet customers, Resolving customer complaints, compliance of company policies and procedures, Hire and train staff, Oversee store opening and closing procedures, Visual Merchandising and store layout, Maintain store standards, Inventory managment, Setting sale Targets for staff, Setting daily tasks for staff, Driving sales, Conducting perfomance reviews and appraisals, Staffing for maximum sales profitibility, Working with KPIs
STORE MANAGER
TAROCASH ST LUKE'S
04.2023 - 08.2024
Customer service, Greet customers, Resolving customer complaints, compliance of company policies and procedures, Hire and train staff, Oversee store opening and closing procedures, Visual Merchandising and store layout, Maintain store standards, Inventory managment, Setting sale Targets for staff, Setting daily tasks for staff, Driving sales, Conducting perfomance reviews and appraisals, Staffing for maximum sales profitibility, Working with KPIs
REAL ESTATE SALESPERSON
BARFOOT & THOMPSON MANUREWA
02.2022 - 01.2024
Real Estate sales Comparative market analysis, Identify properties for sale, Research local real estate market conditions, Negotiations for price and other sales terms, Develop marketing strategies to promote properties, Building and maintaining rapport with clients
ASSISTANT STORE MANAGER
TAROCASH MANUKAU
10.2022 - 04.2023
Customer service, Greet customers, Training and supervising staff, Working with KPIs, Sales, Visual Merchandising, Inventory Management, Resolving customer complaints, Handling Tasks assigned by Store Manager
GAMES SALESPERSON
JB HI FI MANUKAU BRANCH
03.2019 - 09.2022
Customer service, Games sales, Merchandising
PERSONAL TRAINER
Vision personal training Ponsonby
08.2020 - 12.2020
One-on-one Personal training, Group training, Rehab focus, Goal setting, Nutritional advice
GYM INSTRUCTOR
The boss fitness gym
03.2019 - 08.2019
Face to face customer service, Floor management, Ensuring safety of customers
GAMES DEPARTMENT MANAGER
JB HI-FI Manukau branch
07.2015 - 03.2019
Providing excellent customer service, Providing customer with a full JB solution, ensuring customer satisfaction, Managing the department ensuring smooth operation, Stock handling, Merchandising, Driving Sales
Education
Certificate in Automotive and Mechanical Engineering (Level 2 & 3) -
manukau institute of technology
Auckland
01.2015
NCEA Level 1 & 2 -
manurewa high school
Auckland
01.2013
New Zealand Certificate in Exercise (Level 4) -
exercise academy
Auckland
Comprehensive First Aid Course (active) -
new zealand red cross
Auckland
Skills
Friendly, genuine, and honest
Good time management
Great listener
Problem solver
Encouraging and motivating
Key team member
Adaptive to new ideas
Good client/coach relationship
Body composition knowledge
Nutrition advice
Full licensed driver
References
available upon request
Hobbies and Interests
I am a very active person, enjoy playing soccer, play professionally for Papakura Fc.
I also have an interest in cars.
I enjoy fitness.
Timeline
STORE MANAGER
TAROCASH
08.2024 - Current
STORE MANAGER
TAROCASH ST LUKE'S
04.2023 - 08.2024
ASSISTANT STORE MANAGER
TAROCASH MANUKAU
10.2022 - 04.2023
REAL ESTATE SALESPERSON
BARFOOT & THOMPSON MANUREWA
02.2022 - 01.2024
PERSONAL TRAINER
Vision personal training Ponsonby
08.2020 - 12.2020
GAMES SALESPERSON
JB HI FI MANUKAU BRANCH
03.2019 - 09.2022
GYM INSTRUCTOR
The boss fitness gym
03.2019 - 08.2019
GAMES DEPARTMENT MANAGER
JB HI-FI Manukau branch
07.2015 - 03.2019
Certificate in Automotive and Mechanical Engineering (Level 2 & 3) -