Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Anamalia Ngahe

Auckland,AUK

Summary

Demonstrated quick thinking and effective decision-making under pressure, significantly contributing to team cohesion and customer satisfaction at Alexander Park. Specialized in ensuring service excellence and operational efficiency. I discovered at Lovisa that retail involved more than just providing excellent customer service—it also involved maintaining our store attractive, cozy, and inviting so that people would feel comfortable enough to stroll in. In order to better assist customers with their requirements and wants, I undertook piercing training in addition to assisting them in finding and purchasing the products they need. This ability taught me the value of careful sterilization procedures, cautious customer service, and congratulating clients on their new piercings while also making them feel and look amazing.

Overview

3
3
years of professional experience

Work History

Retail Assistant

Lovisa
06.2023 - 07.2024
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Piercing trained, handling children, adults and teens with absolute care while also making sure the area and tools stay sterile.

Restaurant Waiter

Alexander Park
04.2021 - 05.2023
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Answered customers' questions, recommended items, and recorded order information.
  • Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.

Education

No Degree -

Lynfield College
Auckland, NZ
11.2023

Skills

  • Customer Assistance
  • Multitasking Competence
  • Patience and Empathy
  • Time Management Capabilities
  • Quick thinking
  • Great decision making under pressure

Languages

English
Native or Bilingual
Tonga
Native or Bilingual

Interests

  • Gym Workouts
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail.
  • I like working with my hands and fixing things.
  • Youth mentor, providing guidance and support to empower the next generation of leaders.
  • Fashion and Style
  • Reading
  • Design and Build Websites
  • Enjoy participating in [activity] for overall physical and mental well-being.

Timeline

Retail Assistant

Lovisa
06.2023 - 07.2024

Restaurant Waiter

Alexander Park
04.2021 - 05.2023

No Degree -

Lynfield College
Anamalia Ngahe