Demonstrated quick thinking and effective decision-making under pressure, significantly contributing to team cohesion and customer satisfaction at Alexander Park. Specialized in ensuring service excellence and operational efficiency. I discovered at Lovisa that retail involved more than just providing excellent customer service—it also involved maintaining our store attractive, cozy, and inviting so that people would feel comfortable enough to stroll in. In order to better assist customers with their requirements and wants, I undertook piercing training in addition to assisting them in finding and purchasing the products they need. This ability taught me the value of careful sterilization procedures, cautious customer service, and congratulating clients on their new piercings while also making them feel and look amazing.