Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anchal Phutela

Newlands Wellington,WGN

Summary

Resilient Fiber Optic Technician skillful in installing fiber optic lines, performing general maintenance and responding to repair requests. Proficient in FO power meter, optical spectrum analyzer and OTDR operations. Recognized for providing timely support in troubleshooting problems to minimize downtime.

Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.

Experienced Fibre Technician with over 5 years of experience in Telecommunications . Excellent reputation for resolving problems and improving customer satisfaction.

Overview

7
7
years of professional experience

Work History

Fibre Technician

Sukhjinder Singh (MTC Communication.ltd)
Wellington, Wellington
05.2018 - 03.2021
  • Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
  • Conducted site surveys to validate customer's infrastructure deliverables.
  • Installed and configured new devices and system components.
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Read blueprints and schematics to correctly place equipment.
  • Responded to service requests during and after business hours.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
  • Coordinated installation of new users and relocations of existing users.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Set up networks and computers for business and residential customers.
  • Researched and recommended network and data communications hardware and software.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Telecommunications Technician

Nicklo (TN Communication Ltd)
Auckland, Auckland
03.2016 - 04.2018
  • Installed and configured new devices and system components.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
  • Responded to service requests during and after business hours.
  • Coordinated installation of new users and relocations of existing users.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Set up networks and computers for business and residential customers.
  • Developed expertise in communication systems cabling, circuitry and wiring through various projects for public utility companies.
  • Researched and recommended network and data communications hardware and software.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Installed and configured new devices and system components

Courier

Price
Auckland, Auckland
08.2014 - 03.2018
  • Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Drove safely at all times to avoid accidents and harm.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
  • Tracked delivery information, mileage and fuel use while on shift.
  • Followed company policies and procedures during shift.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Inspected truck prior to delivery, checking for proper stowage of packages.
  • Verified load against delivery ticket before beginning every shift.
  • Reported suspected mechanical issues quickly to supervisor for remediation.
  • Answered customer inquiries regarding shipments and provided updates on package arrival

Education

High School Diploma -

NZSE Collage,New Lynn
Auckland
09.2015

Bachelor of Science - Computer And Information Sciences

Lovely Proffessional University
India
03.2013

Skills

  • Job Specifications
  • Safe Driving
  • Equipment Inspection
  • Service Requests
  • Emergency Preparedness
  • Splice Cable
  • Active Listening
  • Project Requirements
  • Critical Thinking
  • Fiber Testing
  • Team Meetings
  • Complex Problem-Solving
  • Materials Movement
  • Terminating Cables
  • Structured Cabling
  • Machine Maintenance
  • Accurate Measurements
  • Safety Violations
  • Work Orders
  • Machine Setups
  • Telecommunications Systems
  • Safety Practices
  • Quality Control Standards
  • Project Documentation
  • Detailed Meeting Minutes
  • Waste Reduction
  • Hand and Power Tools
  • Creative Solutions
  • Routine Inspections
  • Fire Security
  • Client Satisfaction
  • Layout Plans
  • Fiber Optic Assemblies
  • Optical Test Equipment

Timeline

Fibre Technician

Sukhjinder Singh (MTC Communication.ltd)
05.2018 - 03.2021

Telecommunications Technician

Nicklo (TN Communication Ltd)
03.2016 - 04.2018

Courier

Price
08.2014 - 03.2018

High School Diploma -

NZSE Collage,New Lynn

Bachelor of Science - Computer And Information Sciences

Lovely Proffessional University

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Anchal Phutela