Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angel Ahu

New Plymouth,TKI

Summary

At the Supermarket, I excelled as a Retail Assistant, enhancing customer satisfaction and store performance through expert product recommendations and efficient problem-solving. Leveraging skills in customer service and inventory management, I played a key role in team efforts to surpass sales goals, while mentoring new staff underscored my commitment to teamwork and knowledge sharing.

Overview

5
5
years of professional experience

Work History

Retail Assistant

Supermarket
02.2015 - 07.2020
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
  • Assisted in training new employees, contributing to the development of a knowledgeable workforce.

Education

Retail Level 2 - Retailing

Progressive Enterprises
Hamilton
03.2014

Level 3 - Hairdressing

Wintec
Hamilton
11.2012

Skills

  • Customer Assistance
  • Multitasking Competence
  • Cleanliness and hygiene
  • Health and safety compliance
  • Stock Rotation
  • Loss prevention strategies
  • Teamwork and Collaboration
  • Cleaning skills
  • Product stocking
  • Fixing displays
  • Product facing
  • Customer Service
  • Excellent Communication
  • Heavy Lifting
  • Grocery bagging skills
  • Punctual and Reliable
  • Price Checking
  • Attention to Detail

Timeline

Retail Assistant

Supermarket
02.2015 - 07.2020

Retail Level 2 - Retailing

Progressive Enterprises

Level 3 - Hairdressing

Wintec
Angel Ahu