Ania Probert

• Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
• Ordered stock
• Stock take
• Answered calls and dealt with customers
• Trained new employees
• Being available to work long hours

I have worked at this store all through out high school/ University holidays which explains the long duration time.

Supervisor- Linda Fowlie

0273206834

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Being available to do extra shifts/ be on call
• Deal with payment
• Worked confidently in a team
• Managed online bookings

Manager - Justyce Toeke

0437177060 (Australian number)

Email: justycetoeke17@gmail.com

• Maintained a professional appearance of the front desk area by keeping it clean, organised and well-stocked with necessary supplies
• Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly
• Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception
• Managed restaurant bookings
• Dealt with customers over the phone
• Replied to emails
• Managed online bookings