Anmol Badesha

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Offered advice and assistance to customers, paying attention to special needs or wants.

• Utilized customer service software to manage interactions and track customer satisfaction.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Followed up with customers about resolved issues to maintain high standards of customer service.

In 2022 I was chosen as one of the representatives of Ormiston College to help run the Expo where different New Zealand University's were attending.

I Worked as Part of student Voice and as their Leader, It was a great opportunity to develop leadership skills and also to develop better understanding with my Peers and supported them with guidance and helped develop further skills

In 2021 I was chosen to be a camp leader for our yearly Camp trip to Camp Adair, It was a wonderful opportunity to develop my leadership skills and also improve my teamwork and communication Skills as I met and interacted with new people.