Anna Harris-rhodes
Dunedin,Otago
Summary
Punctual and honest Sales Assistant with solid background in Retail environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
5
5
years of professional experience
Work History
Checkout Operator
FreshChoice Roslyn
Dunedin
02.2023 - Current
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register to record transactions accurately and efficiently.
- Processed refunds and exchanges in accordance with company policy.
- Effectively resolved customer complaints by taking prompt action to address issues head-on and find suitable solutions.
Price Integrity Assistant
FreshChoice Roslyn
Dunedin
01.2023 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Checked and pulled defective or expired products from shelves.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
- Assisted in training new employees on store procedures, fostering teamwork and promoting a knowledgeable workforce.
- Demonstrated adaptability by switching between various departments as needed.
Sales Assistant
Spotlight
Dunedin
10.2019 - 08.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor Of Design - Fashion
Otago Polytechnic
Dunedin, OTA12.2022
Skills
- Working under pressure
- Team work
- Operating Cash Registers
- Maintaining cleanliness
- Handling Returns and Exchanges
- Bagging items properly
- Merchandise Stocking
- Complaint resolution
- Adapting to New Technologies
- Retail Merchandising
- Rewards programs
- Customer Service
- Strong Work Ethic
- Honest and Dependable
- Creative Thinking
Date of Birth
22/09/2002
References available on request.
Timeline
Checkout Operator
FreshChoice Roslyn
02.2023 - Current
Price Integrity Assistant
FreshChoice Roslyn
01.2023 - Current
Sales Assistant
Spotlight
10.2019 - 08.2022
Bachelor Of Design - Fashion
Otago Polytechnic