Rietjeanna Huitolu Liupuhi
Auckland Waterview ,AUK
Summary
I am 21 year old female with heaps of will to learn new things and skills to help gain more experience and improvement to my life . I have 3 years of experience with security and I have 1. Year of experience in hospitality industry and I enjoy meeting an learning new opportunity an skills I can use in the future. I love walking and hanging out with friends and family.
Overview
6
6
years of professional experience
Work History
Static Guard
Simply Security
04.2023 - 09.2023
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Detected potential threats by closely observing behaviors, identifying suspicious activities, and promptly reporting incidents to supervisors or law enforcement.
- Protected valuable assets by securing doors, windows, gates, and other points of entry after business hours or during special events.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Maintained detailed logs of all security incidents, contributing to development of better prevention strategies.
- Ensured safety of premises by conducting regular patrols, reducing incidents of theft and vandalism.
- Conducted security checks at entrances, ensuring unauthorized persons were prevented from entering facility.
- Enhanced visitor experience by offering assistance and ensuring secure environment.
- Reported maintenance issues that could pose safety hazards, maintaining safe environment for all.
- Trained new guards on security protocols, improving team efficiency and readiness.
Static Guard
Allied Security
10.2021 - 02.2022
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained order during events with efficient crowd control techniques and clear communication with event staff.
- Provided exceptional customer service by addressing visitor questions or concerns in a friendly and professional manner.
- Protected valuable assets by securing doors, windows, gates, and other points of entry after business hours or during special events.
Ceva Logistic (sidekicker Casual)
Sidekicker
10.2021 - 11.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Barista Trainee
NZMA
06.2020 - 12.2020
- Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.
- Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.
- Developed strong rapport with customers, fostering repeat business and loyalty to the establishment.
- Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.
- Reduced customer wait times by quickly preparing orders while maintaining high-quality standards in drink presentation.
- Supported store operations by effectively managing opening and closing procedures when required.
- Exceeded expectations in multitasking, managing simultaneous drink orders and customer interactions while maintaining a fast-paced work environment.
- Demonstrated flexibility in scheduling availability, working various shifts as needed to meet the demands of fluctuating business levels.
- Boosted sales through upselling menu items and promoting seasonal specials.
- Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
McDonald
McDonald's
11.2017 - 02.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Education
Barista And Hospitality - Hospitality
Nzma
Auckland, AUK12.2020
Ncea Level 1&2 Early Childhood -
Avondale College
Avondale, AUK05.2020
Skills
- Verbal and written communication
- Physical Stamina
- Security Protocols
- Physical Fitness
- Access Control
- Incident Reporting
- Reporting skills
- Self-defense training
- Theft Prevention
- Public Safety
- Honest and Dependable
- Customer Service
- Reliable and Responsible
- Attentive and Observant
- Patrolling
- Team Player
- Hospitality and Guest Service
- Hospitality services
- Customer service understanding
- Customer service excellence
- Customer service improvement
Timeline
Static Guard
Simply Security
04.2023 - 09.2023
Static Guard
Allied Security
10.2021 - 02.2022
Ceva Logistic (sidekicker Casual)
Sidekicker
10.2021 - 11.2021
Barista Trainee
NZMA
06.2020 - 12.2020
McDonald
McDonald's
11.2017 - 02.2018
Barista And Hospitality - Hospitality
Nzma
Ncea Level 1&2 Early Childhood -
Avondale College
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