- Cooking and baking pastries
- I enjoy going on hikes to keep me active and challenge my physical abilities
- Proactively attending networking events to build professional relationships and develop strong communication skills
Anna Mal
Auckland
Summary
I am currently in the penultimate year of my studies, majoring in Information Systems and Data Analytics. Throughout my academic journey, my exceptional organisational and time management skills have allowed me to be flexible while effectively balancing my studies and extra-curricular activities. I am eager to apply these skills in real-world settings.
Overview
2
2
years of professional experience
Work History
Floorwalker
PAK'nSAVE Wairau Road
09.2022 - 02.2024
- Promoted to Floorwalker while continuing to manage main checkouts and self scan checkouts.
- Answering phone calls when customers need a price check or replacement for an item, demonstrating strong flexibility and multitasking skills.
- Cleaning up spillage to ensure store looks presentable for customers.
- Refilling bags and drinks at checkouts.
Self Scan Assistant
PAK'nSAVE Wairau Road
07.2022 - 02.2024
- Promoted to Self Scan Assistant while continuing to manage main checkouts, demonstrating flexibility.
- Monitoring all self scan checkouts, showcasing string multitasking skills.
- Proven ability to work efficiently under pressure, providing assistance to multiple customers.
Checkout Operator
PAK'nSAVE Wairau Road
02.2022 - 02.2024
- Managing Checkouts and proving excellent customer service.
- Ability to work constant speed and meet all checkout objectives in a timely manner to ensure customer satisfaction.
- Meeting the minimum scan rate goal each week and operating the point of sales systems.
Education
Bachelor of Business - Information Systems & Business Analytics
Auckland University of Technology
Auckland, NZSkills
- Strong customer service skills to ensure customers have an enjoyable experience
- Flexible and adaptable in diverse work environments
- Excellent multitasking and time management abilities, with the ability to work efficiently in fast-paced environment and remaining calm under pressure
- Quick learner, demonstrated through my university coursework and previous customer service experience
- Strong problem solving and critical thinking skills, developed through experience as a Checkout Operator
- Friendly and positive attitude, with strong enthusiasm for working in a diverse team
Interests
Timeline
Floorwalker
PAK'nSAVE Wairau Road
09.2022 - 02.2024
Self Scan Assistant
PAK'nSAVE Wairau Road
07.2022 - 02.2024
Checkout Operator
PAK'nSAVE Wairau Road
02.2022 - 02.2024
Bachelor of Business - Information Systems & Business Analytics
Auckland University of Technology
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