Annie Edwards

I am a book selector for one of Housebound clients. I also do delivery once a month.

I help update bookshelf signage and labels on children's book boxes.

• I am a permanent part time on 19 hours per week basis
• Provided exceptional customer service, enhancing overall shopping experience for diverse clientele.
• Assisted customers with product selection and inquiries to enhance shopping experience.
• Resolved customer complaints promptly, ensuring positive outcomes and loyalty retention.
• Processed transactions accurately using point-of-sale systems to ensure customer satisfaction.
• Processed transactions accurately using point-of-sale systems to ensure customer satisfaction.
• Maintained store presentation standards through effective merchandising techniques.
• Collaborated with team members to streamline inventory management processes.

• A part time staff on 10 hours per week basis
• Adhered to professional housekeeping checklist.
• Assisted fellow workers when needed.
• Analyzed cleaning processes regularly, identifying areas for improvement and implementing best practices.
• Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

• At Bite My Biscuit, I was the manager and barista. I also looked after the accounts and IT side of the business.
• Customer service, barista, manager, accounts, ordering, purchasing, invoicing, bookkeeping, IT, webmaster, social media admin

• This was a part-time job while I was completing my Certificate IV. I went back to Thailand after graduation and was granted a partner visa in September 2008. I then realised how much I enjoyed working in hospitality.

• After my work placement completed, I was offered a contract as a teacher aide supporting young students with disabilities from July - September, 2007.

• A full-time laboratory technician
• Conducted experiments to support research on infectious diseases using molecular biology techniques.
• Managed laboratory inventory, ensuring availability of essential reagents and materials for experiments.
• Prepared reports to document laboratory results and findings.
• Assisted in the preparation of grant applications, securing funding for critical research projects.
• Evaluated emerging trends in the field of technology-focused research by staying current on relevant publications and attending industry conferences.

• This was my first job after graduation.
• Supporting customers with technical advices and updated information related to molecular biology techniques
• Teaching and training all sales representatives to be familiar with molecular biology products