Anusha Anurita Kumar
Christchurch,Canterbury
Summary
I am a responsible, hardworking and passionate person with an open mind. I believe in team work and the best for the customers and employees. I have a friendly nature and enjoy helping people. I am a fluent English speaker and also know other languages such as Hindi. I am an easy person to approach and I am able to work independently and as part of a team. I like to work at a high level and push myself to the best of my abilities. I will be a valuable asset to your business.
Overview
9
9
years of professional experience
Work History
Skin & Laser Therapist
The Cosmetic Clinic Riccarton
Riccarton , Christchurch
03.2023 - Current
- Discuss and develop appropriate treatment plans in skin observation and laser hair removal consultations with the client.
- Ensured treatment records are maintained in an accurate and timely manner.
- Perform treatments such as microdermabrasion, laser hair removal, medi-aesthetic peels, skin needling, dermaplaning, depigmentation peels, and teeth whitening.
- Identified potential opportunities for upselling additional products or services.
- Performed administrative tasks such as scheduling appointments, maintaining records, and taking payments.
- Maintaining strong client relationships and forming a regular clientele.
Clinic Manager
Laser Clinics New Zealand Takapuna
North Shore, Auckland
01.2022 - 12.2022
- Tracked, organized and counted clinic stock and supplies.
- Explained policies, procedures and services to patients.
- Managed weekly payroll duties and submitted data to payroll contractor.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Responsible for handling client inquiries and complaints.
- Prepared staff work schedules and assigned team members to specific duties.
- Conducted skin and laser treatments on clients such as: Laser Hair Removal, Skin Needling, Chemical peels and CoolScuplting.
2IC Manager
Laser Clinics New Zealand Ponsonby
Ponsonby , Auckland
08.2020 - 12.2021
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Researched discrepancies and updated accounts with accurate information.
- Trained new hires on company protocols and treatment services.
- Preforming all Advanced Laser and Skin treatments.
- Dealing and resolving client complaints in a appropriate manner.
Beauty Therapist
Laser Clinics New Zealand Riccarton
Riccarton , Christchurch
01.2019 - 08.2020
- Evaluated client hair/ skin type, condition and desired outcome to determine ideal services.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Greeted customers and handled payment processes before and after treatments.
Self-Scan & Check-out Supervisor
Pak N Save
Riccarton & Moorhouse , Christchurch
06.2016 - 07.2018
- Check-out operator and Self-scan supervisor position.
- Maintaining a high level of customer service at all times and dealing with all customer complaints and resolving them in an appropriate manner.
- Having the responsibility of supervising more than 12 self-scan machines at once and handling all customer transactions via cash or card payments also having the authority to check I.D and refuse customers from buying alcohol, cigarettes and tobacco.
- Being able to handle the pressure under very busy times and consistently making sure the customers have the best possible experience every time they shop by keeping the area clean and tidy and always having a strong attention to detail.
Education
Diploma in Beauty Therapy And Applied Aesthetics -
National School of Aesthetics (NaSA)
Christchurch, NZ12.2018
Hillcrest High School
Hamilton, NZ12.2015
Skills
- Skin Analysis Expert
- Verbal and Written Communication
- Problem-Solving
- Time Management
- Competent computer skills
- Excellent customer service and sales abilities
- Detail-oriented and efficient
- Good communicator
Additional Information
Catherine Wouters
School No: +64 3 366 5037
Email: catherine.wouters@nasa.co.nz
National School of Aesthetics (Principal)
Celina Caldeira
0226788546
Laser Clinic New Zealand Ponsonby (Clinic Manager)
Melissa Rikirangi
02102972446
Email: m.rikirangi@laserclinicsnewzealand.co.nz
Laser Clinics New Zealand (NZ Technical Training Specialist)
Timeline
Skin & Laser Therapist
The Cosmetic Clinic Riccarton
03.2023 - Current
Clinic Manager
Laser Clinics New Zealand Takapuna
01.2022 - 12.2022
2IC Manager
Laser Clinics New Zealand Ponsonby
08.2020 - 12.2021
Beauty Therapist
Laser Clinics New Zealand Riccarton
01.2019 - 08.2020
Self-Scan & Check-out Supervisor
Pak N Save
06.2016 - 07.2018
Diploma in Beauty Therapy And Applied Aesthetics -
National School of Aesthetics (NaSA)
Hillcrest High School
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