Anushka Adkar Bachelor Of Business
Auckland
Summary
I am a highly motivated student, currently in my final year of study. I am doing my Bachelor's degree in Business. My major is Accounting, my minor is Finance. I have also completed CA elective courses. My aspiration for the future is to pursue a career as a Chartered Accountant. I have learnt many valuable skills throughout my education, which will be useful in given situations. I have also picked up knowledgeable financial insights during my year-long banking career experience with the Bank of New Zealand (BNZ). I am experienced in accounting software, such as Microsoft Excel, which I have used for numerous assignments. I know how to meet deadlines and produce high quality outcomes, which are reflected in my education and career thus far. I consider myself to be a fun-loving and bright person who enjoys working with others and bringing my ideas to the table. I intend to contribute my extensive knowledge and passionate attitude towards a positive and successful work environment, with the desire that I will grow individually and professionally.
Overview
3
3
years of professional experience
Work History
Banking Advisor
Bank Of New Zealand (BNZ)
12.2022 - Current
- Increased client satisfaction by providing personalized banking solutions and financial advice.
- Strengthened customer relationships through timely follow-ups and proactive communication.
- Improved branch sales performance by cross-selling various banking products and services.
- Enhanced customer experience by addressing inquiries, resolving issues, and providing prompt assistance.
- Collaborated with team members to achieve branch targets and improve overall performance.
- Supported branch operations by processing transactions accurately and efficiently.
- Provided guidance on investment options, helping clients make informed decisions to achieve their financial goals.
- Managed time effectively to handle multiple tasks concurrently while maintaining attention to detail under pressure situations.
- Assisted in training new employees, sharing best practices in achieving excellent customer service standards.
Retail Sales Representative
Fast Future Brands - Mirrou NZ
08.2022 - 12.2022
- Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
- Increased store revenue by consistently meeting and exceeding sales targets through effective upselling techniques.
- Participated in regular inventory audits to maintain accurate stock levels and prevent merchandising discrepancies.
- Contributed to a welcoming store environment by maintaining cleanliness, organization, and up-to-date visual displays.
- Handled complex transactions, including returns and exchanges, with efficiency and accuracy to maintain customer satisfaction.
- Logged reports, expenses, receipts, and sales in company database.
- Managed cash register after end of shift to balance and record accurate transactions.
Customer Service Representative
Paradise Indian Restaurant
02.2022 - 11.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Fixed Term Retail Sales Associate
Pandora
11.2021 - 01.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Maintained clean sales floor and straightened and faced merchandise.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Wrapped, boxed and packaged jewellery department products.
Fixed Term Retail Sales Associate
Lovisa
11.2020 - 01.2021
- Boosted jewellery sales by providing excellent customer service and personalized product recommendations.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Professional Skills
Languages
Skills
Auckland University of Technology
Bachelor of Business Accounting and Finance
Expected graduation - November 2024
Major: Accounting Minor: Finance with CA elective courses
- 2024 (enrolled): Level 7 - 120 points
- 2023 (completed): Level 6 - 120 points
- 2022 (completed): Level 5 - 120 points
Timeline
Banking Advisor
Bank Of New Zealand (BNZ)
12.2022 - Current
Retail Sales Representative
Fast Future Brands - Mirrou NZ
08.2022 - 12.2022
Customer Service Representative
Paradise Indian Restaurant
02.2022 - 11.2022
Fixed Term Retail Sales Associate
Pandora
11.2021 - 01.2022
Fixed Term Retail Sales Associate
Lovisa
11.2020 - 01.2021
Professional Skills
Languages
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