Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline

Aotea Tupaea

Mauku,Auckland

Summary

I am a very dedicated and reliable person with a strong work ethic. I love to learn new skills and work hard to accomplish my goals. Im a friendly and helpful person with a positive attitude and great sense of humor and is someone who works very well in a team especially under pressure. I am looking forward to getting back into the workforce and will hope to be successful in everything I pursue.

Overview

11
11
years of professional experience

Work History

Packing and Grading

Mainland Poultry
05.2021 - 02.2024
  • Identified and sorted eggs based on quality, ensuring removal of substandard eggs. Offloaded eggs correctly and packed them into designated boxes.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Demonstrated strong attention to detail while counting items, ensuring minimal errors during the stock-taking process.
  • Picked and packed order items.
  • Making sure every pallet has the correct documentation and that all data is entered correctly into our systems

Shift Supervisor/Manager

McDonalds Restaurant
11.2014 - 04.2021
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Completed food safety tests
  • Improved workplace safety, conducting regular inspections of equipment and work areas.
  • Achieving targets for every shift e.g Drive thru times, production sales.
  • Managing area managers on my shift

Customer Services Officer

Belgravia Leisure- Franklin Pool & Leisure Centre
01.2020 - 01.2021
  • Handled customer complaints and queries, managed gym sign-ups, before and after school care and swim school enrolments
  • Assisted in training new hires, sharing best practices for exceptional customer service delivery.
  • Delivered prompt service to prioritize customer needs.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Factory Worker (Casual)

Morrows Industries Ltd, Plastics
01.2013 - 01.2014
  • Worked collaboratively in a team to perform trimming, labelling and data entry tasks while demonstrating proficient multi-tasking abilities.
  • Used equipment properly to avoid workplace hazards or injuries.

Education

Health & Fitness Level 4 -

Te Wananga O Aotearoa - Raroera Campus (Te Rapa, Hamilton)
02.2014

Sport Health & Fitness / Leadership - Level 1 & 2 -

Te Wananga O Aotearoa - Mangere Campus
02.2013

Skills

  • Customer Support
  • Workplace safety
  • Assembly and production
  • Staff Management
  • Strong leadership abilities
  • Staff Scheduling
  • Administration
  • Machine Operator
  • Stock Management
  • Forklift experience (OSH)
  • Food Safety Testing

Personal Information

Date of Birth: 12/23/96

References

Faiz Shuaibon, Zeagold Nutrition (021) 2561611

Eileen McPherson, Belgravia Leisure (021) 08967583

Santana Kahukaka-Gedye, Mcdonalds Resturant (027) 8628856

Kieran Maka-Buisson, Mcdonalds Resturant (021) 666187 Email: KezBuisson@gmail.com

Sahil Aggarwal, Mcdonalds Resturant (021) 2561611






Timeline

Packing and Grading - Mainland Poultry
05.2021 - 02.2024
Customer Services Officer - Belgravia Leisure- Franklin Pool & Leisure Centre
01.2020 - 01.2021
Shift Supervisor/Manager - McDonalds Restaurant
11.2014 - 04.2021
Factory Worker (Casual) - Morrows Industries Ltd, Plastics
01.2013 - 01.2014
Te Wananga O Aotearoa - Raroera Campus (Te Rapa, Hamilton) - Health & Fitness Level 4,
Te Wananga O Aotearoa - Mangere Campus - Sport Health & Fitness / Leadership - Level 1 & 2,

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Aotea Tupaea