APSANA KHAN

Auckland Meat Processors is part of Wilson Hellaby, a group that sources and delivers livestock and meat products in New Zealand and abroad. Weighed, portioned, and packaged meat for individual sale or bulk orders.

• Weighed, portioned, and packaged meat for individual sale or bulk orders.
• Ensured accurate labeling of packages with weight, price, and expiration date.
• Worked effectively in damp and cold conditions to safely process meat.
• Maintained cleanliness of work areas including floors, walls, equipment and tools.
• Used tools, sprayers and cleaning solutions to disinfect work areas.
• Wrapped and displayed items in cases following size and appearance standards.
• Worked with cross-functional teams to achieve goals.
• Completed day-to-day duties accurately and efficiently.
• Worked effectively in team environments to make the workplace more productive.
• Verified accuracy of labels against customer specifications prior to packing.

Fortis Memorial Research Institute is a state-of-the-art super specialty hospital that has gained a stellar reputation for providing world-class healthcare services.

• Coached and mentored new employees on company policies and procedures.
• Communicated with clients to address questions, concerns, and needs and provide quality customer service
• Resolved customer complaints and handled refunds and returns to promote satisfaction
• Provided emotional support to patient by encouraging them during difficult treatments or procedures
• Analyze sales data and customer feedback to identify areas for improvement and implement strategies to enhance sales and customer satisfaction
• Assist in the development and execution of marketing and promotional campaigns
• Manage cash handling procedures and ensure accuracy in financial transactions
• Promoted to assistant manager 01/08/2019
• Implemented training programs to improve staff knowledge and skill development.
• Organized patient records and ensured compliance with healthcare regulations and standards.
• Supervised daily operations including scheduling shifts, assigning duties.

Kartavya Business Solutions Pvt Ltd is an Educational firm that provides manpower to other companies and generate sales as well

• Trained the students in well manner
• Collaborated with hiring managers to discuss job requirements and desired candidate profiles
• Implemented long-range goals to improve sales and marketing plans, working closely with senior leaders
• Utilized cold and warm calling to connect with prospects, build trust and develop business relationships
• Training business developers and sales colleagues
• Conduct research to identify new and existing clients
• Attending events such as exhibitions and conferences
• Develop a growth strategy focused both on financial gain or customer satisfaction
• Build relationships with new organizations and taking interviews of new students.

BIGIPL is an International Organization and provides email marketing platform to their valuable customers

• Maintained fruitful relationship with abroad clients which includes EMEAA region.
• Ensured timely delivery of services according to customer requirements
• Conducted market research and identified new business opportunities
• Researched competitive products and services by identifying and evaluating features and pricing strategies of competitors' offerings
• Benchmarked state-of-art practices for profit and service improvements
• Created and maintained a customer database for tracking potential business opportunities
• Handled International Business clients through Skype and ZOHO CRM
• Built relationships with existing and new clients and giving proposals for their marketing strategies
• Gained full knowledge of email marketing platform and giving demo to the new clients as well as existing clients
• Develop new email campaigns and partner with planning, creative and content teams to design new emails
• Ensuring email templates are user and screen friendly
• Conducting grammar, spelling and readability checks before sending emails.