ARASHPREET KAUR
2/89, Pragma Rise, Huntington,Hamilton
Summary
Motivated Duty Manager with strong customer service and communication skills. Supervised daily restaurant operations to maintain exceptional service quality while efficiently resolving customer complaints. Committed to implementing health and safety standards to ensure compliance and enhance the overall dining experience.
Dedicated Duty Manager skilled in staff training and development. Coordinated team schedules and training sessions to optimize performance and managed inventory levels to ensure stock availability. Focused on improving customer satisfaction through effective communication and prompt resolution of guest concerns.
Overview
1
1
year of professional experience
Work History
Duty Manager
Nawab Sahib, Indian Restaurant, Hamilton
Hamilton, WKO
01.2025 - Current
- Supervised daily restaurant operations to ensure exceptional service quality.
- Coordinated staff schedules and training sessions to optimize team performance.
- Monitored inventory levels and placed orders to maintain stock availability.
- Resolved customer complaints efficiently, enhancing overall dining experience.
- Implemented health and safety standards, ensuring compliance throughout the restaurant.
- Developed promotional strategies to increase customer engagement and sales volume.
- Trained new employees on operational procedures and customer service protocols.
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
Education
Newzealand Certificate in Health And Wellbeing -
Nzse
Hamilton, NZ03-2026
Skills
- Customer service
- Time management
- New employee training
- Team supervision
- Customer communication
- Professionalism and integrity
- Written and oral communication
- Relationship building
- Staff training and development
- Motivational leadership
- Goal setting
- Health and safety compliance
Languages
English
Full Professional
Punjabi
Native or Bilingual
Timeline
Duty Manager
Nawab Sahib, Indian Restaurant, Hamilton
01.2025 - Current
Newzealand Certificate in Health And Wellbeing -
Nzse