Mehakdeep Rai
Tairua
Summary
Hardworking Waiter with 5 years of experience and solid background in the food service field. Highly skilled at meeting the needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
3
3
years of professional experience
Work History
FOH Staff Member
Emirates Leisure Retail
04.2024 - Current
- Addressed customer complaints professionally and efficiently, turning potentially negative experiences into opportunities for improvement.
- Promoted menu items effectively by staying current on specials and sharing personal recommendations when appropriate.
- Serviced guests with food and beverage requirements warmly, courteously and professionally.
- Utilized time management skills effectively during peak hours to ensure all guests received prompt and attentive service.
- Worked across different venues owned by Emirates Leisure Retail.
Waitress
Sangam indian eatery and bar
07.2023 - 03.2024
- Maintained a presentable and well-stocked bar
- Followed alcohol awareness procedures
- Trained new bartenders on drink preparation and sanitation
- Stayed calm during busy shifts and with difficult customers
- Keep server areas clean and efficient
- Handled cash transactions
- Greeted customers and provided excellent service
- Completed opening, closing, and shift change duties efficiently
waiter/cashier
The pepe
10.2022 - 10.2023
- Maintained team communication
- Organized stockroom
- Provided product information to customers
- Operated equipment
- Provided efficient service
- Trained new team members
- Addressed customer requests
- Created personalized beverages
- Kept server areas clean and stocked
- Handled cash transactions
waitress
Manaia Kitchen and bar
12.2021 - 10.2022
- Memorized specialty coffee and seasonal drink recipes
- Kept customer areas clean to meet health standards
- Brewed and served drinks per company guidelines
- Prepared and stocked food items
- Greeted customers, shared specials, took orders
- Trained new staff on food safety and service
- Resolved complaints for customer satisfaction
- Informed customers about menu choices
Education
Whangamata Area School
Nursing
Manukau Institute of Technology
Auckland, NZ01-2027
Skills
- Teamwork and collaboration
- Task prioritization
- Verbal communication
- Decision making
- Attention to detail
- Multitasking
- Friendly, positive attitude
- Active listening
- Customer relations
Languages
Punjabi
Urdu
Hindi
English
Awardsaccomplishments
- NCEA LVL 1, 2, 3
- Host responsibility
- CPR
- Working at heights and safety
Timeline
FOH Staff Member
Emirates Leisure Retail
04.2024 - Current
Waitress
Sangam indian eatery and bar
07.2023 - 03.2024
waiter/cashier
The pepe
10.2022 - 10.2023
waitress
Manaia Kitchen and bar
12.2021 - 10.2022
Whangamata Area School
Nursing
Manukau Institute of Technology
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