Aria Zhu
Ilam,Christchurch
Summary
Hardworking employee with customer service, responsibility, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment, with weekend and evening shift options.
Overview
2
2
years of professional experience
Work History
Front of House Employee
replete food company
Taupo, Taupo
09.2023 - Current
- Greeted customers and provided friendly customer service.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Collaborated with other departments within the restaurant on various tasks or projects.
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Resolved any customer complaints or issues promptly with professionalism.
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
- Checked food quality regularly before serving it to customers.
- Explained menu items, took orders and delivered food courses according to instruction.
- Followed national, state and local safety, health and sanitation guidelines to protect guests.
Education
Bachelor of Commerce - Accounting
University of Canterbury
Christchurch, New Zealand, NZSkills
- Effective communication
- Time management
- positive attitude
- Good communication skills
- Fluent in both English and Mandarin
- Dependable and responsible
- Customer service
Languages
Chinese (Mandarin)
Native/ Bilingual
Timeline
Front of House Employee
replete food company
09.2023 - Current
Bachelor of Commerce - Accounting
University of Canterbury
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