Aroha Kerr
Christchurch,Canterbury
Summary
Dynamic retail professional with a proven track record at Bargain Chemist, excelling in customer service and payment processing. Known for enhancing customer experiences through effective communication and teamwork. Adept at multitasking in fast-paced environments, consistently achieving high customer satisfaction and maintaining store organization.
Overview
2
2
years of professional experience
Work History
Retail assistant
Bargain Chemist
Christchurch, New Zealand
11.2025 - Current
- Efficiently handled a high volume of customer transactions while maintaining a positive and welcoming approach
- Handling online click & collect and uber orders
- Assist customers in locating products
- Handle customer inquiries, complaints, and returns with professionalism
- Operate the point of sale system efficiently
- Process cash, card, and digital payments accurately
Retail Customer Service
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Christchurch, New Zealand
03.2024 - 07.2025
- Efficiently handled a high volume of customer transactions while maintaining a positive and welcoming approach.
- Assisted customers with product selection, inquiries, and returns.
- Maintained a clean and organized store appearance.
- Operated cash registers efficiently and accurately.
- Adhered to store policies and procedures.
Education
NZ Certificate in Aviation - Flight Attendant Level 4
New Zealand School Of Tourism
Christchurch City, Canterbury02.2026
Year 11 -
Avonside Girls High School
New Brighton, Christchurch12.2025
NZ Certificate in Tourism level 3 - Youth Guarantee
New Zealand School Of Tourism
Christchurch City, Canterbury10.2025
NZ Certificate in Salon Skills Level 2 - Youth Guarantee
Ara University
Christchurch City, Canterbury12.2024
Skills
- Customer service
- Retail
- Teamwork
- Collaboration
- Performance
- Public speaking
- Time management
- Organization
- Physical fitness
- Stamina
- Fast-paced environment
- Quick learning
- Product knowledge
- Good organizational abilities
- Multitasking abilities
- Sales techniques
- Effective communication
- Team collaboration
- Payment processing
- Product restocking
- In-store promotions
- Order fulfillment
- Order processing
- Cash register operation
- POS system operation
- Customer assistance
- Patience and empathy
- Product labeling
- Stockroom organization
- Multitasking
- Pricing strategy
- Cash handling
- Returns and exchanges
- Ability to lift 40 pounds
Hobbies and Interests
- Cheerleading, All-star pride Fiercekatz, 2016. Competed in numerous regional and national championships, consistently placing in the top ranks. Represented the team at prestigious international competitions, showcasing our skills on a global stage. Achieved a gold medal in events like NZ Majors competitions in Auckland, solidifying our status as a top-tier cheerleading squad.
- Add more interests here, This part helps in interview conversations.
References
Isabel-021465481
Tina-0204374453
Languages
- Māori
- English, Fluent
- Māori, Intermediate
Timeline
Retail assistant
Bargain Chemist
11.2025 - Current
Retail Customer Service
SaveMore
03.2024 - 07.2025
NZ Certificate in Aviation - Flight Attendant Level 4
New Zealand School Of Tourism
Year 11 -
Avonside Girls High School
NZ Certificate in Tourism level 3 - Youth Guarantee
New Zealand School Of Tourism
NZ Certificate in Salon Skills Level 2 - Youth Guarantee
Ara University