Summary
Overview
Work History
Work Preference
Skills
Timeline
Generic
Open To Work

Aroha Mason-Rolleston

Abraham Heights ,Nelson

Summary

Smart Service Assistant tackling multiple tasks simultaneously and successfully. Offering expertise in working closely with different personalities in fast-paced settings. An enthusiastic individual with skills

Effective and outgoing professional with exemplary service skills. Focused individual promoting enthusiastic attitude. Providing great support and maintaining professionalism in high-pressure environments.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Responsible Service Assistant, energetic and trustworthy with team-oriented mentality. Ready to take on challenges of exciting new position.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

17
17
years of professional experience

Work History

Terminal Service Assistant & Commercial Cleaner

Nelson Airport
Tahunanui , Nelson
02.2024 - 10.2025
  • Stocked merchandise on shelves throughout store in an organized fashion.
  • Assisted customers with product selection and ordering, providing helpful advice and information.
  • Provided excellent customer service to ensure repeat business.
  • Used company-approved cleaning supplies to sanitize kitchen areas.
  • Cleaned and sanitized menus, tables and chairs when appropriate.
  • Greeted guests with friendliness and professionalism.
  • Effectively multitasked within fast-paced environment.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained cleanliness and organization in waiting areas and service counters.

Supervisor Industrial Company Cleaner

Nelson Alliance Farmers Ltd
Stoke , Nelson
02.2023 - 12.2023
  • Created new strategies for improving customer service standards within the organization.
  • Performed routine maintenance on cleaning equipment and supplies, such as mopping floors, vacuuming carpets, emptying trash cans, dusting surfaces and washing walls.
  • Stocked shelves with necessary supplies and materials.
  • Cleaned production equipment using appropriate solvents and solutions according to safety regulations.
  • Trained new personnel on safety procedures and best practices for cleaning operations.
  • Assisted in the set up of workstations for new employees by providing needed tools and materials.
  • Cleaned restrooms and bathrooms including sinks, toilets, showers and urinals.
  • Maintained cleanliness of industrial areas by sweeping, scrubbing and polishing floors.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Dusted furniture, machines or equipment.
  • Serviced, cleaned and restocked restrooms.
  • Supervised daily operations in agricultural production at Nelson Alliance Farmers Ltd.
  • Trained new staff on safety protocols and operational procedures.
  • Coordinated workflow among team members to enhance efficiency.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.

Industrial Cleaner

Brightwater Engineering
Broghtwater , Nelson
04.2022 - 12.2022
  • Recorded daily activities in log book for future reference.
  • Performed routine maintenance on cleaning equipment and supplies, such as mopping floors, vacuuming carpets, emptying trash cans, dusting surfaces and washing walls.

  • Kept track of inventory levels of cleaning supplies and restocked as needed.
  • Cleaned restrooms and bathrooms including sinks, toilets, showers and urinals.

Contracted Commercial Cleaner

Paramount Cleaning Services
Nelson Tasman , Nelson
11.2020 - 11.2022

Housekeeping Cleaner

Nelson Hospital.
Nelson , Nelson
01.2022 - 04.2022
  • Maintained kitchen cleanliness by wiping countertops after cooking meals; sweeping floors; emptying trash cans; disposing of garbage appropriately; washing dishes; sanitizing surfaces regularly.
  • Organized closets and cupboards to ensure efficient storage of household items.
  • Checked expiration dates on food items in the pantry and refrigerator; discarded expired items.
  • Performed general housekeeping tasks such as laundry, ironing, changing linens and bedding.
  • Responded promptly to emergency situations that arose while on duty.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Maintained cleanliness in patient rooms and common areas throughout the hospital.
  • Operated cleaning equipment and tools, ensuring effective sanitation procedures.
  • Restocked supplies and inventory to support daily housekeeping operations.
  • Collaborated with nursing staff to address specific cleaning needs promptly.
  • Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
  • Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
  • Maintained a clean work area at all times by sweeping or vacuuming daily.
  • Stocked linen closets with fresh supplies of towels and linens.
  • Emptied wastebaskets and replaced liners.
  • Adhered strictly to health regulations regarding sanitation practices in the workplace.

Security Officer

New Zealand Maori Warden
Nelson, Nelson
01.2009 - 01.2019
  • Enforced access control measures in accordance with established procedures.
  • Responded to alarms and conducted investigations as required.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Assisted with crowd control during large events held at the facility.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Checked for safety hazards and took corrective action when necessary.
  • Confirmed visitor identification prior to granting entry into the building.
  • Guarded restricted areas to prevent unauthorized entry.
  • Verified photo IDs and tickets to allow guests passage.

Work Preference

Job Search Status

Open to work

Work Type

Part Time

Location Preference

On-Site

Salary Range

$27/hr - $33/hr

Skills

Customer Service

  • Customer Assistance
  • Confidentiality
  • Operations Support
  • Equipment safety
  • Safe Chemical Handling
  • Daily Reporting
  • Housekeeping skills
  • Strong Work Ethic
  • Chemical Handling
  • Customer service
  • Equipment maintenance
  • Health regulations compliance
  • Cleaning standards
  • Team collaboration
  • Workflow coordination
  • Staff training
  • Problem solving
  • Effective communication
  • Time management
  • Attention to detail
  • Safety protocols
  • Food service
  • Customer assistance
  • Heavy lifting
  • Meeting deadlines
  • Cleaning techniques
  • Cleaning procedures
  • Teamwork
  • Professionalism
  • Organizational skills
  • Multitasking
  • Communication skills
  • Flexible schedule
  • Supply restocking
  • Food processing

Timeline

Terminal Service Assistant & Commercial Cleaner

Nelson Airport
02.2024 - 10.2025

Supervisor Industrial Company Cleaner

Nelson Alliance Farmers Ltd
02.2023 - 12.2023

Industrial Cleaner

Brightwater Engineering
04.2022 - 12.2022

Housekeeping Cleaner

Nelson Hospital.
01.2022 - 04.2022

Contracted Commercial Cleaner

Paramount Cleaning Services
11.2020 - 11.2022

Security Officer

New Zealand Maori Warden
01.2009 - 01.2019
Aroha Mason-Rolleston