Ash De Silva
Auckland CBD ,AUK
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, managing inventory and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
6
6
years of professional experience
Work History
Manager
Sri Vigneshwara Limited
06.2021 - Current
- Analyzing Inventory on weekly basis, Forecasting and ordering $10,000+ stock for upcoming week.
- Placing large scale orders and distributing them through 4 stores.
- Updating Inventory and Invoices on weekly basis.
- Stocked merchandise, clearly labelling items, and arranging Shelves according to size or Value.
- Analyzing products demand and running promotions accordingly
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed staff roasters and distributed task accordingly among staff members
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Recommended complementary purchases to customers, increasing revenue.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Casual Retail Assistant
Symonds Street Liquor
02.2020 - 02.2021
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Utilized upselling techniques to promote additional products and increase sales.
Bartender
Joylab
10.2017 - 08.2019
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
Business Administration And Management Level 5&6 -
Auckland Institute Of Studies
Auckland, NZ09.2021
Cambridge Ordinary And Advance Level Examination -
British International School
Colombo, Sri Lanka 12.2015
Skills
- Excellent Social and Communication Skills
- Customer Assistance
- POS Systems
- Stock Management
- Staff Management
- Marketing and Advertising
- Upselling Strategies
- Inventory Tracking and Management
- Merchandise Receiving and Handling
- Business Growth Initiatives
- Special Promotions Planning
- Current Fitness Trends Knowledge
- Health and Wellness Education
Muay Thai
Currently Training Muay Thai in hopes of reaching a professional level in the future.
Additional Information
Advocate for health and fitness lifestyle with a good Knowledge about hypertrophy training and nutrition
Languages
English
Native or Bilingual
Sinhala
Native or Bilingual
Timeline
Manager
Sri Vigneshwara Limited
06.2021 - Current
Casual Retail Assistant
Symonds Street Liquor
02.2020 - 02.2021
Bartender
Joylab
10.2017 - 08.2019
Business Administration And Management Level 5&6 -
Auckland Institute Of Studies
Cambridge Ordinary And Advance Level Examination -
British International School
Similar Profiles
SHYAMTANU SHARMASHYAMTANU SHARMA
Sales Officer (Team Lead) at SRI SRI TATTVA (SREVEDA SATTVA PRIVATE LIMITED)Sales Officer (Team Lead) at SRI SRI TATTVA (SREVEDA SATTVA PRIVATE LIMITED)
THAMIL SELVANTHAMIL SELVAN
Sr.Executive at Sree Vigneshwara Cons.Sr.Executive at Sree Vigneshwara Cons.
MANIKANDAN CMANIKANDAN C
Computer Hardware & Networking Engineer at SRI KANNAPIRAN MILLS LIMITEDComputer Hardware & Networking Engineer at SRI KANNAPIRAN MILLS LIMITED