Summary
Overview
Work History
Education
Skills
Timeline
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Ashanti Weir

Ashburton,Canterbury

Summary

I demonstrated exceptional team collaboration and leadership, significantly contributing to operational efficiency. My proactive approach and empathy in customer interactions fostered a positive environment, aligning with key employer-desired skills. I’m a very dependable retail sales professional with experience in dynamic, high-performance environments. I have skilled in processing transactions, handling cash, using registers and arranging merchandise. I maintain high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Detail-oriented team player with strong organisational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy. I seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Retail Assistant

Coupland's Bakeries
Ashburton
10.2023 - Current
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Processed transactions accurately, balancing cash registers at the end of each shift.
  • Processed customer returns to manage smooth refunds and exchanges following store procedures.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Monitored expiration dates on perishable items, reducing waste and ensuring customer safety.
  • Worked with loss prevention in monitoring shopper behavior.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Waitress Trainee

The Phat Duck
Ashburton, CAN
02.2023 - 06.2024
  • Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
  • Actively listened customer feedback suggestions implemented improvements response their comments.
  • Demonstrated knowledge of food allergies and dietary restrictions, ensuring safe meal options for all customers.
  • Provided support in other areas of the restaurant as needed including bussing tables stocking supplies.

Waitress Trainee

Smoke
Ashburton
06.2023 - 10.2023
  • Upsold high-profit items to enhance sales numbers.
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Waitress Trainee

Armadillos Restaurant
Ashburton, CAN
08.2022 - 07.2023
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.

Checkout Operator

Countdown
Ashburton, CAN
08.2021 - 03.2022
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.

Education

Ashburton College
Ashburton, CAN

Skills

  • Customer Assistance
  • Multitasking Competence
  • Patience and Empathy
  • Time Management Capabilities
  • Flexible schedule availability
  • Cash Handling Accuracy
  • POS Systems
  • Order Processing
  • Payment Processing
  • Upselling strategies
  • Team Collaboration Aptitude
  • Reliable and Responsible
  • Attention to Detail
  • Organization
  • Engaging with Diverse Customers
  • Goal-Driven
  • Store Opening and Closing
  • Inventory and Stocking
  • Team Leadership
  • Sales and Promotions

Timeline

Retail Assistant

Coupland's Bakeries
10.2023 - Current

Waitress Trainee

Smoke
06.2023 - 10.2023

Waitress Trainee

The Phat Duck
02.2023 - 06.2024

Waitress Trainee

Armadillos Restaurant
08.2022 - 07.2023

Checkout Operator

Countdown
08.2021 - 03.2022

Ashburton College
Ashanti Weir