Ashlee Hirama
Wanaka,OTA
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Administrator Support Assistant
Drains N Earthworks Contracting Ltd
01.2021 - Current
- Husband Business
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Managed company schedule to coordinate calendar and arrange travel.
- Created a business plan and strategy
- Tracking finances and accounting
- Managing marketing and sales
Courier Driver
Culverden Couriers
01.2008 - 08.2023
- Managed and maintained relationships with all our clients.
- Followed all relevant traffic laws and safety regulations.
- Maintained professional and friendly demeanour during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Delivery Driver/Sales Assistant
Active Electrical
08.2015 - 02.2018
- Kept warehouse and associated outside areas neat and clean.
- Displayed very good communication and customer service skills.
- Delivered orders on time
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Assisted with shipment preparation and documentation to support accuracy and proper tracking.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Managed warehouse operations and verified proper shipment procedures.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Greeting and serving customers as they enter the store and advising them on products we have in-store.
- Stock take
Education
Diploma Is Smalll Business And Project Managing - Small Business Administration And Management
Te Wanaga O Aotearoa
Christchurch, NZ11.2023
Graduate Certificate - Accounting And Business Management
Ara Institute of Canterbury
Christchurch, NZ11.2021
No Degree - Business Administration
Ara Institute of Canterbury
Christchurch, NZSkills
- Business Management
- Customer Relations and Communications
- Administrative Procedures
- Operational Requirements
- Software Support
- Effective Problem-Solving
- Accounting and Bookkeeping
- Confidentiality and Data Protection
- Project Management
- Strategic Planning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrator Support Assistant
Drains N Earthworks Contracting Ltd
01.2021 - Current
Delivery Driver/Sales Assistant
Active Electrical
08.2015 - 02.2018
Courier Driver
Culverden Couriers
01.2008 - 08.2023
Diploma Is Smalll Business And Project Managing - Small Business Administration And Management
Te Wanaga O Aotearoa
Graduate Certificate - Accounting And Business Management
Ara Institute of Canterbury
No Degree - Business Administration
Ara Institute of Canterbury
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