Audrey Acosta
Peel Forest,CAN
Summary
Detail-oriented professional with expertise in managing household operations and delivering exceptional customer service. Proven ability to multitask and prioritize effectively in fast-paced environments. Strong problem-solving skills complemented by a commitment to organization and attention to detail. Former cash officer with a successful track record in customer relations and household management.
Overview
14
14
years of professional experience
Work History
Parenting and Household Manager
Acosta Family
Peel Forest
06.2020 - Current
- Organized household schedules and coordinated family activities while managing budget and multitasking.
Cash Officer
Countdown
Dunedin Central, Dunedin
03.2018 - 05.2021
- Maintained accurate cash drawers and performed regular reconciliations.
- Assisted customers with inquiries related to cash services and transactions.
- Followed security protocols for handling and storing cash assets.
- Maintained accurate cash balances and reconciled discrepancies.
- Processed incoming payments, including checks and electronic fund transfers.
- Banking and account reconciliation: Matching bank statements with company records;.
- Payroll processing.
Price Integrity assistant
Countdown
Dunedin Central, Dunedin
03.2018 - 05.2021
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Facilitate price changes, set-up promotions while ensuring all ticketing is accurate, execute merchandising to high standards, feedback trading info to management, all while playing a role in stock integrity.
Online grocery Shopper
Countdown
Dunedin Central, Central
03.2018 - 05.2021
- Order Fulfillment. Accurately picking items from store shelves based on digital lists, checking for quality, freshness, and allergens.
- Packing and staging groceries, focusing on quality, substitutions and customer requests.
- Providing great service for pickup or delivery.
Cashier
Countdown
Dunedin Central
03.2018 - 05.2021
- Processed customer transactions efficiently and accurately at checkout.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness of the checkout area and ensured safety standards were met.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Crew Member
RE Burger
Dunedin, Dunedin
04.2018 - 10.2019
- Prepared food items following established recipes and quality standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with menu selections and processed orders efficiently.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Service Deli Assistant
Pak N save
, Dunedin
11.2015 - 03.2018
Nail Technician
Diva Nails
, Dunedin
02.2014 - 11.2015
Nail Technician
Custom Nails
, Dunedin
09.2013 - 12.2014
Nail Technician
Divine Nails
, Dunedin
12.2012 - 09.2013
Sushi Maker
Savoury Japan
, Dunedin
04.2012 - 09.2013
Education
Bachelor of Science - Computer Engineering
University of St La Salle
Philippines03-2010
Skills
- Interpersonal and team skills: able to work well with people at different levels of the organization, culture, and orientation
- Problem-solving skills: able to identify, manage, and resolve problems; able to make things happen with a 'can-do' attitude
- Effective prioritization and management of multiple tasks and responsibilities
References
References available upon request.
Timeline
Parenting and Household Manager
Acosta Family
06.2020 - Current
Crew Member
RE Burger
04.2018 - 10.2019
Cash Officer
Countdown
03.2018 - 05.2021
Price Integrity assistant
Countdown
03.2018 - 05.2021
Online grocery Shopper
Countdown
03.2018 - 05.2021
Cashier
Countdown
03.2018 - 05.2021
Service Deli Assistant
Pak N save
11.2015 - 03.2018
Nail Technician
Diva Nails
02.2014 - 11.2015
Nail Technician
Custom Nails
09.2013 - 12.2014
Nail Technician
Divine Nails
12.2012 - 09.2013
Sushi Maker
Savoury Japan
04.2012 - 09.2013
Bachelor of Science - Computer Engineering
University of St La Salle