Ava Bright-Gainfort
Summary
Experienced with customer service, assisting clients with product selections, advice, and resolving inquiries efficiently. Knowledge of inventory management and maintaining organized stockrooms to ensure smooth operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
4
4
years of professional experience
Work History
Retail Assistant
Unichem Marshalls Pharmacy
09.2024 - 01.2025
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Implemented promotional campaigns, increasing customer engagement and sales.
- Gathered customer feedback to inform future business decisions and improve service delivery.
- Participated in staff meetings and trainings to discuss sales targets and strategies for achieving them.
Junior Marketing Analyst
Bolt Promotions
07.2024 - 09.2024
- Assisted in the execution of trade shows and events, ensuring brand consistency across all touchpoints.
- Streamlined data collection processes, leading to more accurate insights and informed decisionmaking.
- Participated in brainstorming sessions for creating innovative promotional materials that effectively communicated product benefits.
- Conducted trend forecasting and analysis.
Bartender Supervisor
Five Stags Leamington Tavern
11.2023 - 08.2024
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Maintained up-to-date knowledge of industry trends, competitor offerings, and mixology techniques to continually improve overall operations.
Office Administrator
Complete Gas Services
03.2023 - 08.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Bartender
Group One Turf Bar
01.2021 - 01.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
High School Diploma -
Cambridge High School
Cambridge, NZ12-2022
Skills
- Effective Multitasking
- Customer Realations
- Effective Communication Skills
- Collaborative Teamwork Skills
- Task prioritization
- Adaptability and flexibility
- Microsoft Office 365
- Microsoft Xero
- MYOB and Tradify
- POS sales software
Timeline
Retail Assistant
Unichem Marshalls Pharmacy
09.2024 - 01.2025
Junior Marketing Analyst
Bolt Promotions
07.2024 - 09.2024
Bartender Supervisor
Five Stags Leamington Tavern
11.2023 - 08.2024
Office Administrator
Complete Gas Services
03.2023 - 08.2024
Bartender
Group One Turf Bar
01.2021 - 01.2024
High School Diploma -
Cambridge High School
Similar Profiles
Laura SeatonLaura Seaton
Pharmacy Assistant at Unichem Marshalls PharmacyPharmacy Assistant at Unichem Marshalls Pharmacy
Reed JohnsonReed Johnson
Pharmacy Technician at Unichem Olsens PharmacyPharmacy Technician at Unichem Olsens Pharmacy
Jayden GallagherJayden Gallagher
Pharmacist Intern at Unichem Pharmacy MotuekaPharmacist Intern at Unichem Pharmacy Motueka