Ayushi Patel
Auckland CBD,Auckland
Summary
As a skilled professional with experience in customer service and event management, I excel in interpersonal communication and teamwork. My background as a bar attendant, usher, and programme seller has honed my sales and cash-handling abilities, while my roles as a peer mentor and class monitor demonstrate my leadership and organizational skills. I am confident in using Point of Service systems and possess basic Microsoft Excel proficiency.
Overview
3
3
years of professional experience
Work History
Event Service Attendant
Auckland Live and Conventions (Auckland Council
Auckland CBD, Auckland
02.2023 - Current
- Usher, Programme Seller and Bar Attendant
- Provided excellent customer service by greeting and directing patrons to their seats, ensuring a smooth and enjoyable experience.
- Assisted in event coordination by managing crowd control and maintaining orderly flow in and out of venues.
- Addressed and resolved customer inquiries and issues promptly and professionally, contributing to high levels of patron satisfaction.
- Ensured safety compliance by monitoring and enforcing venue policies, emergency procedures and evacuation.
- Engaged with event attendees by promoting and selling event programs, contributing to increased sales and revenue.
- Handled cash transactions accurately and efficiently, ensuring proper accounting and reporting at the end of each shift.
- Provided information about the event and answered any questions from customers, enhancing their overall experience.
- Maintained a well-organized and stocked sales area, ensuring availability of programmes throughout the event.
- Delivered high-quality customer service by preparing and serving beverages to guests in a fast-paced environment.
- Operated the Point of Sale (POS) system efficiently, managing cash and card transactions with accuracy.
- Maintained cleanliness and organization of the bar area, adhering to health and safety standards.
- Collaborated with team members to ensure timely service during peak hours, contributing to a positive guest experience.
AUT Volunteer
AUTSA ( Auckland University of Technology Student Ambassabor)
Auckland CBD, Auckland
08.2024 - Current
- Assisted in the setup and coordination of university events, ensuring smooth operations and a welcoming atmosphere for attendees.
- Distributed free food and beverages to students, promoting campus well-being, and enhancing the overall event experience.
- Engaged with event participants, providing information and answering questions, contributing to a positive and inclusive environment.
- Supported event logistics by managing supplies, organizing serving areas, and maintaining cleanliness throughout the event.
- Collaborated with other volunteers and staff to ensure the successful execution of events, fostering teamwork and community spirit.
Tutor Representative
Auckland Girls' Grammar School
Auckland CBD, Auckland
02.2023 - 12.2023
- Served as a liaison between students and faculty, communicating student concerns and suggestions effectively.
- Organized and led class meetings, fostering open communication and encouraging peer participation.
- Advocated for student needs by presenting issues and feedback to the administration, contributing to a better learning environment.
- Assisted in coordinating class activities and events, promoting a positive and inclusive class culture.
STEM Committee Member
Auckland Girls' Grammar school
Auckland CBD, Auckland
02.2023 - 12.2023
- Contributed to the planning and execution of STEM events and initiatives, enhancing the student experience.
- Collaborated with fellow committee members to organize fundraising activities, increasing school resources and support.
- Represented student interests in meetings with school administration, advocating for improvements and changes.
- Developed leadership and teamwork skills by working on various projects and initiatives, fostering a collaborative environment.
Peer Mentor
Auckland Girls' Grammar school
Auckland CBD, Auckland
02.2022 - 12.2022
- Provided guidance and support to first-year students, helping them navigate academic and social challenges during their transition to university life.
- Organized and facilitated regular group meetings, workshops, and study sessions, fostering a sense of community and promoting academic success.
- Acted as a liaison between students and faculty, ensuring effective communication and addressing any concerns or issues raised by mentees.
- Developed and implemented personalized action plans for mentees, tailored to their individual needs and goals.
- Promoted a positive and inclusive environment, encouraging student engagement and participation in university activities.
- Monitored academic progress and provided constructive feedback and resources to help mentees improve their performance.
- Collaborated with fellow mentors and university staff to create and deliver orientation programs and other initiatives aimed at enhancing the student experience.
- Demonstrated strong leadership and interpersonal skills by building trust and rapport with mentees, contributing to their personal and academic growth.
Education
Bachelor of Medical Laboratory Science - Microbiology, Immunology and Haematology
Auckland University of Technology
Auckland, NZ12-2027
High School -
Auckland Girls' Grammar School
Auckland, NZ11-2023
Skills
- Active Listening
- Written and verbal communication
- Cash Handling
- Time Management
- Flexible Hours
- Collaboration and Teamwork
- Excellent Multitasking
- Managing supplies
- Inventory supplies
- Decision-Making
- Problem-Solving
- POS system expertise
Affiliations
- table tennis
- Passion for fashion
- swimming
- running
Accomplishments
- Merit endorsement in levels 2, 3
- Black belt karate champion (2017)
- First place in swimming freestyle relay (2015)
- Third place in table tennis district level championship (2018,2019)
Languages
English
Native/ Bilingual
Hindi
Professional
Gujarati
Native/ Bilingual
Reference List
1. Event service attendant
Position: Usher, bar attendant and programme seller
Duration: February 2023- Present
Reference: Amber Latham
- Contact email: admineventservices@aucklandlive.co.nz
- Phone number: 093075374
2. AUTSA Volunteer
Position: Volunteer
Duration: August 2024- Present
Reference: Madz Crouth
Position: Head of Student Communities and Engagement
Contact Email: autsa.studentcommunities@autsa.org.nz
3. Tutor representative
Position: Year 13 tutor representative at auckland girls’ grammar school
Duration: February 2023- December 2023
Reference: Mala Krishnan
- Position: Year 13 Tutor Teacher
- Contact email: mkrishnan@aggs.school.nz
4. Stem committee participant
Position: STEM and career’s committee member (auckland girls’ grammar school)
Duration: February 2023- December 2023
Reference: Dr. Bharathi Kesevan
- Position: Faculty of science at Auckland Girls’ Grammar School
- Contact email: bkesevan@aggs.school.nz
Timeline
AUT Volunteer
AUTSA ( Auckland University of Technology Student Ambassabor)
08.2024 - Current
Event Service Attendant
Auckland Live and Conventions (Auckland Council
02.2023 - Current
Tutor Representative
Auckland Girls' Grammar School
02.2023 - 12.2023
STEM Committee Member
Auckland Girls' Grammar school
02.2023 - 12.2023
Peer Mentor
Auckland Girls' Grammar school
02.2022 - 12.2022
Bachelor of Medical Laboratory Science - Microbiology, Immunology and Haematology
Auckland University of Technology
High School -
Auckland Girls' Grammar School
Similar Profiles
Oleg PakshinOleg Pakshin
Venue Presentation & Customer Experience Manager at Auckland Stadiums (a division of Auckland Council)Venue Presentation & Customer Experience Manager at Auckland Stadiums (a division of Auckland Council)
Rahul GhoshRahul Ghosh
Lighting Technician at Auckland LiveLighting Technician at Auckland Live
Manasa RayasidamuManasa Rayasidamu
Environmental Health Officer at Auckland CouncilEnvironmental Health Officer at Auckland Council