Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristyn Mills

Management Healthcare
Ohaupo,AUK

Summary

I am a dynamic person who demonstrates a high-level of professionalism and leadership skills. I’m approachable, and enthusiastically support and share my knowledge with my team, and confidently interact and advocate for my staff and the needs of our patient population.

Promotes business development and community profile by developing positive rapport with patients and handling marketing activities.

Astute and highly skilled in scheduling, training and managing a busy medical practice.

10 years of experience in payroll administration and new employee mentoring.

History of positive management resulting in improved operations and employee retention. Successfully overseeing human resources, budgeting, supply management and patient services.

Develop and lead productive and efficient office staff. Contributing to our high-volume medical practice by providing exceptional customer service.

Overview

21
21
years of professional experience
6
6
years of post-secondary education

Work History

Practice Manager

Victoria Clinic
07.2021 - Current
  • Supervised and supported team of 47 including doctors, RN’s, MCA’s, receptionists and administrative assistants
  • Organizing and over seeing work schedules and assignments to meet operational needs
  • Recruitment and overseeing orientation and training, performance management and disciplinary action of staff as needed
  • Management of complaints as well as holding role of Privacy officer, and investigating all breaches of privacy and reporting as appropriate
  • Overview of all financial management for the practice, manage accounting operations, including processing payroll, analyzing and implementing cost control, accounts receivables and performance management
  • Implementing new systems and processes that aim to improve processing of data and time management within the team, with the aim to increase customer satisfaction.

Registered Nurse, Emergency Department

Waikato Hospital
Hamilton , Waikato
06.2018 - 07.2021
  • Competently working in Acting, in Charge role, coordinating flow within department, trouble shooting problematic situations, dealing with confrontation and working with other nurse and hospital managers to ensure timely and appropriate care for all patients coming into the department
  • Highly competent Team leader, responsible for the flow of patients through and out of the main department and management of individual team groups on shift including triage team, resus, main department and kids
  • Care of the critically unwell child and adult, including, assessment, management of care and education
  • Precepting of new staff and students
  • Member of the complex patient care group, supporting and managing the needs of patients with complex needs or frequent presentation to ensure appropriate resource are available and care is provided in times of need
  • Expert Resus and triage skills for both adults and paediatric patients
  • Proficient with fiberglass and POP casting.

Business Manager

Plumbing And Drainage
Hamilton , Waikato
01.2012 - 01.2020
  • Brought in new business connections and revenue generation opportunities by improving networking strategies.
  • Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
  • Assisted with hiring process and training of new employees.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Maximized cash flow through optimal billing and collection processes.
  • Updated reports, managed accounts and generated reports for company database.

Registered Nurse

Waikato Hospital
07.2013 - 03.2015

Practice Nurse

Masters Medical Clinic
02.2010 - 01.2013

Registered Nurse, Emergency Department

Nursewest Nursing agency
Perth
07.2009 - 02.2010

Registered Nurse

Waikato hospital
Hamilton , Waikato
01.2006 - 07.2009

Education

NURSING 775 : Leadership And Management For Quality Health Care Paper -

University of Auckland
Auckland
01.2020 - 06.2020

Diploma - Strategic Leadership

ATC Vision College of New Zealand

HEAL824 Advanced Assessment and Diagnostic Reasoning paper - undefined

Bachelor of Nursing -

Waikato Institute of Technology
Hamilton
07.2002 - 11.2005

Completion of College of Emergency Nurses Triage course - Completion RN Extension Role course - Acting Nurse in Charge Orientation - undefined

WINTEC Preceptor course Completion of Resus course and Orientation - undefined

Scholarship For Strategic Leadership -

Midland Health Network
Hamilton
01.2011 - 10.2012

Completion Waikato DHB Independent Vaccinator course - Completion of Cervical smear takers NZQA course - undefined

Skills

Practice Management

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Timeline

Practice Manager

Victoria Clinic
07.2021 - Current

NURSING 775 : Leadership And Management For Quality Health Care Paper -

University of Auckland
01.2020 - 06.2020

Registered Nurse, Emergency Department

Waikato Hospital
06.2018 - 07.2021

Registered Nurse

Waikato Hospital
07.2013 - 03.2015

Business Manager

Plumbing And Drainage
01.2012 - 01.2020

Scholarship For Strategic Leadership -

Midland Health Network
01.2011 - 10.2012

Practice Nurse

Masters Medical Clinic
02.2010 - 01.2013

Registered Nurse, Emergency Department

Nursewest Nursing agency
07.2009 - 02.2010

Registered Nurse

Waikato hospital
01.2006 - 07.2009

Bachelor of Nursing -

Waikato Institute of Technology
07.2002 - 11.2005

Diploma - Strategic Leadership

ATC Vision College of New Zealand

HEAL824 Advanced Assessment and Diagnostic Reasoning paper - undefined

Completion of College of Emergency Nurses Triage course - Completion RN Extension Role course - Acting Nurse in Charge Orientation - undefined

WINTEC Preceptor course Completion of Resus course and Orientation - undefined

Completion Waikato DHB Independent Vaccinator course - Completion of Cervical smear takers NZQA course - undefined

Kristyn MillsManagement Healthcare