Summary
Work History
Education
Skills
Languages
Employment Status
Timeline
Generic

NARINDER HEERA

Papakura,New Zealand

Summary

Customer-focused retail professional with extensive experience in providing exceptional service and resolving inquiries efficiently. Demonstrated success in improving the shopping experience through strong communication and teamwork. Adaptable problem-solver in fast-paced environments, consistently meeting customer needs and expectations.

Work History

Retail Assistant

Supermarket
Takanini, New Zealand
09.2025 - 03.2026
  • Delivered friendly and professional customer service, effectively addressing customer enquiries and enhancing overall shopping experience.
  • Guided customers with product inquiries and store navigation, facilitating informed purchasing decisions and improving customer satisfaction.
  • Operated checkout/POS system with precision, ensuring accurate handling of customer transactions and contributing to a smooth checkout process.
  • Replenished shelves and maintained product availability throughout the store.
  • Evaluated product displays for quality and organization in store aisles. and helped maintain clean, organized and well-presented aisles.
  • Supported stock management by organizing and moving inventory within the store, product rotation and general store operations.
  • Collaborated with team members to manage tasks during peak store hours. during busy trading periods.
  • Maintained a positive and helpful attitude when dealing with customers and team members.
  • Followed workplace health, safety and store procedures.

Education

Master of Management -

ICL Graduate Business School
Auckland, New Zealand
07-2026

Master of Arts - English

Guru Nanak Khalsa Girls College Guru Nanak Khalsa
India
05-2010

Bachelor of Arts -

DAV College DAV College Phagwara
India
05-2008

Skills

  • Customer service and support
  • Cash handling and POS
  • Retail operations management
  • Stock replenishment
  • Store standards maintenance
  • Customer inquiries
  • Team collaboration
  • Problem solving
  • Time management
  • Microsoft Office proficiency
  • Fast-paced environment adaptability
  • Effective communication

Languages

  • English
  • Hindi
  • Punjabi

Employment Status

Work Visa — Full-time eligible to work in New Zealand without any restriction.

Timeline

Retail Assistant

Supermarket
09.2025 - 03.2026

Master of Management -

ICL Graduate Business School

Master of Arts - English

Guru Nanak Khalsa Girls College Guru Nanak Khalsa

Bachelor of Arts -

DAV College DAV College Phagwara
NARINDER HEERA