Summary
Overview
Work History
Education
Skills
Professional Attributes
Timeline
Generic

Babitha Kurian

Ramarama

Summary

I am Babitha Kurian, a healthcare professional with a Postgraduate Diploma in Health Management (Level 8, NZ) and a Bachelor of Dental Surgery(India), seeking a Residential Service Manager role within the disability sector. I have experience in leading multidisciplinary teams, managing residential care services, and fostering strong partnerships with whānau and external providers.

Overview

9
9
years of professional experience

Work History

Residential Service Manager

Rescare Homes Trust
05.2023 - Current
  • Lead and support a team delivering high-quality residential disability services.
  • Oversee day-to-day operations across multiple homes, ensuring smooth staffing and service delivery.
  • Ensure compliance with contractual, clinical, and regulatory standards.
  • Build strong partnerships with whānau and stakeholders to promote positive outcomes.
  • Participate in 24/7 on-call roster, staff recruitment, performance reviews, and training.
  • Manage risk, health & safety protocols, and operational budgets.
  • Drive continuous quality improvement across service delivery.

Multisite Practice Manager

Pristine Dental Group
06.2022 - 05.2023
  • Managed daily operations across two dental clinics, overseeing a team of administrative and clinical staff.
  • Led staff recruitment, onboarding, training, and performance evaluations.
  • Handled payroll (Xero, MYOB, Crystal Payroll), ACC/MOH claims, and financial reporting.
  • Implemented marketing strategies and maintained customer relationships.
  • Ensured compliance with privacy, health & safety, and practice management standards.
  • Used Exact and Open Dental software for patient and practice management.

Dental Assistant / Receptionist

Lynmore Junction Dental Care
06.2020 - 05.2021
  • Assisted dentists with clinical procedures and managed sterilization protocols.
  • Handled appointment scheduling, billing, and end-of-day financial reports.
  • Trained new staff and managed inventory and consumables ordering.

General Dentist

Hygiene Dental Clinic & Maria Multispeciality Dental Clinic
06.2016 - 10.2017
  • Delivered general and preventive dental care to a diverse patient population.
  • Promoted oral health and hygiene through patient education and community outreach.

Education

Postgraduate Diploma - Health Management (Level 8)

Toi Ohomai Institute of Technology
Rotorua, New Zealand

Bachelor of Dental Surgery (BDS) - undefined

Sri Hassanamba Dental College

Skills

  • Managing residential services
  • Team Leadership & Staff Development
  • Health & Safety and Risk Management
  • Continuous Quality Improvement
  • Problem-solving and Decision-making
  • Health & Disability Sector Compliance
  • Budgeting & Financial Management
  • Customer Service & Relationship Management
  • Payroll & Practice Administration

Professional Attributes

  • Culturally competent with a strong understanding of working with diverse communities.
  • Highly organized, self-motivated, and resilient under pressure.
  • Strong ethical standards, integrity, and commitment to service excellence.

Timeline

Residential Service Manager

Rescare Homes Trust
05.2023 - Current

Multisite Practice Manager

Pristine Dental Group
06.2022 - 05.2023

Dental Assistant / Receptionist

Lynmore Junction Dental Care
06.2020 - 05.2021

General Dentist

Hygiene Dental Clinic & Maria Multispeciality Dental Clinic
06.2016 - 10.2017

Bachelor of Dental Surgery (BDS) - undefined

Sri Hassanamba Dental College

Postgraduate Diploma - Health Management (Level 8)

Toi Ohomai Institute of Technology

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Babitha Kurian