Balachandar Gnanavel
Auckland CBD
Summary
Motivated supply chain management graduate with a Master’s degree and a strong academic foundation in logistics, procurement, inventory control, and supply chain analytics. Skilled in leveraging tools like Tableau, and Excel to analyze and optimize supply chain processes. Known for problem-solving abilities, adaptability, and a commitment to continuous learning. Although lacking direct industry experience, academic projects, and coursework have honed skills in end-to-end supply chain operations and data-driven decision-making. Eager to contribute to operational efficiency, cost reduction, and value creation in a dynamic organization while gaining hands-on experience and advancing professional growth.
Overview
5
5
years of professional experience
Work History
Assistant Restaurant Manager
KFC
12.2024 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Team Member (Casual)
Supply Chain Solutions
12.2023 - 03.2024
- Conducted order picking using RF scanners, ensuring accuracy and efficiency in processing customer orders
- Managed container devanning and scanning, contributing to effective warehouse management
- Collaborated with the logistics team for seamless container operations, ensuring timely entry and exit
- Maintained a clean and safe working environment by adhering to health and safety procedures.
Senior Client Partner
Access Healthcare
12.2021 - 06.2023
- Oversaw client accounts in the healthcare sector, optimizing processes to enhance efficiency
- Developed strong client relationships and provided expert guidance on best practices
- Led workflow streamlining initiatives, resulting in improved financial outcomes.
Customer Service Professional
Sitel Group
03.2020 - 10.2020
- Provided technical support for internet, TV, and VoIP services, ensuring high levels of customer satisfaction
- Troubleshot and resolved technical issues, maintaining service reliability.
Education
Master of Business - Supply Chain Management
Auckland University of Technology
Auckland CBD, Auckland10.2024
Bachelor of Engineering - Mechanical Engineering
Anna University
Chennai, India06.2018
Skills
- Microsoft Word
- Microsoft PowerPoint
- Customer Relationship Management
- Time Management
- Team leadership and collaboration
- Safety and compliance
- Technical Troubleshooting
- Warehouse Management
- Logistics operation
- Microsoft excel
- Supplier contracts
- Purchasing processes
Languages
English
Tamil
References
- Rahul, Team Manager - Supply Chain Solutions, 02102742799
- Rosemin, Menzies Aviation, 0212037524
Timeline
Assistant Restaurant Manager
KFC
12.2024 - Current
Team Member (Casual)
Supply Chain Solutions
12.2023 - 03.2024
Senior Client Partner
Access Healthcare
12.2021 - 06.2023
Customer Service Professional
Sitel Group
03.2020 - 10.2020
Master of Business - Supply Chain Management
Auckland University of Technology
Bachelor of Engineering - Mechanical Engineering
Anna University
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