Baljit kaur
Manukau ,AUK
Summary
Objectives Successful community support worker seeking opportunity to obtain a position within the health sector where my years of experience and education can enhance the growth and success of company and myself. The ability to embrace change and enjoy continuing training and development
Overview
12
12
years of professional experience
Work History
Community Support Worker
Presbyterian support northern
Henderson, Auckland
12.2017 - Current
- Saved finance by researching and implementing cost-saving initiatives and creating fresh new approaches to long-standing problems.
- Worked with superiors to resolve problems, improve operations and provide exceptional customer service.
- Monitored social media and online sources for industry trends.
- Received training and certification from to represent brand, explain technical functions of mobile devices and guide product selection by customers.
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
- Managed quality assurance program including on site evaluations, internal audits and customer surveys.
- meetings.
Community Support Worker
Royal District Nursing Service New Zealand (RDNSNZ)
Auckland, Auckland
03.2017 - 12.2017
- Review client background information, interview clients to obtain case history and prepare intake reports.
- Assess clients' relevant skill strengths and needs.
- Assist clients to sort out options and develop plans of action while providing necessary support and assistance Assess and investigate eligibility for social benefits.
- Refer clients to other social services or assist clients in locating and utilizing community resources including legal, medical and financial assistance, housing, employment, transportation, day care and other services.
- Counsel clients living in group homes and half-way houses, supervise their activities and assist in pre-release and release planning.
- Participate in the selection and admission of clients to appropriate programs Royal district nursing services Community support worker March20, 2016 - December, 2017.
- Assist with the evaluation of client's progress and goal attainment as required.
- Actively participate as a member of a team to assist clients to achieve their goals.
- Provide crisis intervention and emergency shelter services.
- Implement and organize the delivery of specific services within the community.
- Assist in evaluating the effectiveness of treatment programs by tracking clients' behavioural changes and responses to interventions.
- Advise and aid recipients of social assistance and pensions Provide crisis intervention and emergency shelter services.
- Implement and organize the delivery of specific services within the community.
- Maintain contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress Aranui home and hospital.
Healthcare Assistant
Aranui Rest Home & Hospital
Auckland, Auckland
08.2014 - 03.2016
- Assist in personal cares- showering, toileting, feeding, dressing, bed making.
- To treat each individual with respect and dignity at all times.
- Provide companionship and a positive environment.
- Co-ordinate the volunteer activities of human service agencies, health care facilities and arts and sports organizations.
- May maintain program statistics for purposes of evaluation and research.
- May supervise social service support workers and volunteers.
- Maintain a clean working and living environment for the residents/ clients/ patients.
- Promote and adhere to the principles of the Treaty of Waitangi.
- Act in accordance with Health & Safety Policy, ensuring a safe environment for patients and staff.
- Employed mobility devices and equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries.
Registered Nurse
Christian Medical College & Hospital
05.2009 - 11.2013
- Perform physical exams and health histories.
- Provide health promotion, counseling, and education.
- Administer medications, wound care, and numerous other personalized interventions.
- Interpret patient information and make critical decisions about needed actions.
- Coordinate care, in collaboration with a wide array of healthcare professionals.
- Direct and supervise care delivered by other healthcare personnel Conduct research in support of improved practice and patient outcomes.
Education
Diploma - undefined
Skills
- Planning & Organizing Skills: I am adept at setting deadlines, managing competing priorities and responding to a changing environment to deliver results
- Excellent Communication & Interpersonal Skills: I developed my verbal communication skills through varied employment and through contributing to group work at a university
- Business Communication Skills: I gained valuable skills and experience in research methods and academic writing
- Good Team Player with Ability to Lead: My studies and employment have taught me how to work and co-operate with others and take on a leadership role, where needed, to align team efforts and goals
- Quality Oriented: I am committed to the effort and insight required to provide optimum results at all time
- Analysis & Problem Solver: I use active listening, initiative and sound judgment to efficiently analyses and resolve problems
- Client Service Skills: My experience includes identifying customer needs and providing solutions, successfully applying company policies, and maintaining cultural sensitivity
- INDIVIDUAL STRENGTH
- Excellent interpersonal skills with a strong service focus that enables the building off effective client relationships
- Strong communication skills, both written and oral
- Strong time management and organization skills
- A reasonable level of fitness is required to cope with the demands of the job
- Personal qualities of initiative, integrity, reliability and self confidence
- Academic, Organization skills
- Arts, Personnel
- Bed making, Policies
- Benefits, Problem Solver
- Business Communication, Progress
- Excellent Communication, Quality
- Excellent interpersonal skills, Research
- Strong communication skills, Safety
- Interpersonal Skills, Social services
- Oral, Sound
- Counseling, Statistics
- Crisis intervention, Team Player
- Client, Time management
- Clients, Toileting
- Delivery, Transportation
- Finance, Treatment programs
- Financial, Verbal communication skills
- Focus, Wound care
- Health promotion, Written
- Leadership
- Legal
- Listening
- Managing
- Mental health
- Enterprise
- Nursing
- Organizing
- Client needs assessments
Accomplishments
- Level 3 health and safety training
- MP&E training
- infection control training
- Dementia friend
- Abuse training
- Medication prompting.
- Vitals Testing - Measured an average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
Timeline
Community Support Worker
Presbyterian support northern
12.2017 - Current
Community Support Worker
Royal District Nursing Service New Zealand (RDNSNZ)
03.2017 - 12.2017
Healthcare Assistant
Aranui Rest Home & Hospital
08.2014 - 03.2016
Registered Nurse
Christian Medical College & Hospital
05.2009 - 11.2013