BHAVESH SOLANKI
Auckland,New Zealand
Summary
Hospitality professional with strong operational leadership and team management expertise. Consistently improved guest satisfaction and streamlined inventory processes, ensuring compliance with health and safety standards. Focused on fostering a customer-first culture and driving service excellence across diverse hospitality environments.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Senior Food & Beverage Attendant
The Northern Club
Auckland
01.2025 - Current
- Delivered high-end food and beverage service across the Club's banquet, back side bar, bistro, and à la carte outlets.
- Delivered accurate and efficient food and beverage orders during peak service periods, enhancing guest satisfaction.
- Coordinated setup and breakdown of private functions and banquet events, ensuring seamless operations.
- Mentored junior attendants, fostering service consistency and high standards across all outlets.
Senior Wait / Bar Staff
Aurascap Hospitality Ltd.
Auckland
01.2025 - Current
- Provided high-quality bar and table service in a fast-paced hospitality setting, ensuring customer satisfaction, maintaining hygiene standards, assisting with events, and training new staff to uphold service excellence.
- Provided prompt beverage and food service in a busy dining environment.
- Ensured bar area and equipment were clean and organized to meet safety standards.
- Collaborated with team members to ensure smooth operations during busy hours.
LCQ Warden /Duty Manager
Eden Park Catering Limited
Auckland
09.2025 - Current
- Managed daily venue operations as Duty Manager, conducting ID and intoxication checks, performing health and safety checks, addressing staff and customer queries, and ensuring compliance with regulations.
- Supervised daily operations of catering services and event management.
- Coordinated staff schedules to ensure efficient service delivery.
- Managed inventory supplies and conducted regular stock assessments.
Fish Restaurant Food and Beverage
HILTON
Auckland CBD, AUCKLAND
01.2026 - 07.2026
- Delivered food and beverages quickly to guest tables, improving dining service.
- Recorded food and drink orders accurately, supporting smooth service flow.
- Greeted guests on arrival and escorted guests to tables, creating a welcoming atmosphere.
- Monitored food temperatures routinely to meet health and safety standards.
- Set up and maintained buffet station, keeping items fresh and available for guests.
Resident Manager
The Northern Club
Auckland
01.2026 - 04.2026
- Managed guest relations, resolving escalations promptly to uphold Club's reputation for premium, member-focused hospitality.
- Oversaw daily front-of-house and back-of-house operations across the Club's banquet, bistro, backside bar, and à la carte outlets, ensuring consistent service quality for members and guests.
- Supervised and trained food & beverage staff, allocating resources to ensure seamless service during high-volume functions and events.
- Ensured full compliance with health & safety, liquor licensing, and hygiene regulations across all outlets.
- Liaised closely with the kitchen, bar, events, and senior management teams to coordinate seamless day-to-day and event-based service delivery.
- Monitored stock levels and controlled wastage to support departmental budgets and enhance operational efficiency.
Food & Beverage Attendant
The Northern Club
Auckland
07.2024 - 12.2024
- Delivered exceptional customer service in high-end dining setting, managed orders, assisted with event setup and breakdown, ensured guest satisfaction, maintained hygiene standards, and coordinated with kitchen and bar teams.
- Coordinated food and beverage orders effectively during busy peak hours to maintain service flow.
- Provided attentive service to guests in both dining and bar areas, ensuring a pleasant experience.
- Kept dining spaces clean and organized throughout shifts, ensuring a welcoming environment for guests.
Store Manager (Owner-Operator)
Solanki General Stores
, India
09.2014 - 05.2024
- Founded and managed an independent retail business, overseeing daily operations, staff, and finances to ensure smooth operation and profitability.
- Recruited, trained, and scheduled a small retail team, fostering a customer-first culture and maintaining consistent service standards to enhance customer satisfaction.
- Managed inventory planning, vendor and brand relationships, and stock procurement to optimize margins and availability.
- Handled bookkeeping, cash flow, and compliance with local trade and taxation regulations.
- Developed pricing and merchandising strategies that increased footfall and sales while encouraging repeat custom.
Education
Master's - Management
ICL Graduate Business School
Auckland, NZ11-2025
Bachelor's - Commerce
YBN University
Ranchi, India08-2021
Skills
- Hospitality Operations Management
- Food Safety Compliance
- Health compliance
- Inventory & Cost Control
- Cash flow management
- Vendor & Stakeholder Relations
- Operational Leadership
- Team Leadership & Supervision
- Staff Training & Development
- Conflict resolution
- Excellent Communication Skills
- Professional & Ethical Conduct
Personal Information
Title: HOSPITALITY OPERATIONS & DUTY MANAGER
Certification
License Controller Qualification – Level 4 (New Zealand School of Food & Wine)
LANGUAGES
English, Hindi, Marathi, and Marwadi
Timeline
Fish Restaurant Food and Beverage
HILTON
01.2026 - 07.2026
Resident Manager
The Northern Club
01.2026 - 04.2026
LCQ Warden /Duty Manager
Eden Park Catering Limited
09.2025 - Current
Senior Food & Beverage Attendant
The Northern Club
01.2025 - Current
Senior Wait / Bar Staff
Aurascap Hospitality Ltd.
01.2025 - Current
Food & Beverage Attendant
The Northern Club
07.2024 - 12.2024
Store Manager (Owner-Operator)
Solanki General Stores
09.2014 - 05.2024
Master's - Management
ICL Graduate Business School
Bachelor's - Commerce
YBN University