Bianca Liddington
Aranui,Christchurch
Summary
Dedicated professional with a strong work ethic and a positive attitude. Proven ability to exceed customer satisfaction through effective problem-solving and active listening. Friendly and adaptable individual with a focus on active listening and customer service. Successfully motivated teams to achieve service goals while consistently exceeding customer satisfaction.
Overview
4
4
years of professional experience
Work History
Pakn'save Wainoni
Pakn'save
Wainoni, Christchurch
09.2021 - Current
- Handled delegated tasks.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Kept team on track by assigning and supervising activities and giving constructive feedback.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Some College (No Degree) -
Haeata Community Campus
Christchurch11-2021
Level 4 Tourism, Hotel & Airline Operations -
New Zealand School of Tourism
Christchurch06.2022
Skills
- Active Listening
- Customer Service
- Friendly, Positive Attitude
- Good Work Ethic
- Flexible Schedule
- Organizational Skills
- Reliable & Trustworthy
References
References available upon request.
Timeline
Pakn'save Wainoni
Pakn'save
09.2021 - Current
Some College (No Degree) -
Haeata Community Campus
Level 4 Tourism, Hotel & Airline Operations -
New Zealand School of Tourism