Open To Work
Binusha Wijewardane
Te Atatu South,AUK
Summary
Detail-oriented professional with strong customer service skills and a proven track record in training and development. Committed to enhancing team collaboration and delivering exceptional results in dynamic environments. Dedicated leader with extensive experience in retail operations and employee training.
Overview
13
13
years of professional experience
Work History
Stock Taker
RGIS NZ Ltd.
, Auckland
04.2026 - Current
- Conducted inventory counts across various retail locations, ensuring accurate stock tracking and accountability.
- Operated scanning devices to record item quantities and locations efficiently.
- Collaborated with team members to ensure timely completion of stock-taking processes.
- Identified discrepancies in inventory, facilitating prompt resolution through detailed reporting.
- Verified stock counts against digital data.
- Reported damaged or expired goods to management, contributing to improved stock quality control.
Store Manager
Mobil
, Auckland
01.2022 - 01.2023
- Oversaw daily operations of fuel sales and convenience store activities to ensure efficient service and customer satisfaction.
- Supervised staff to uphold safety and customer service standards, fostering a compliant and positive work environment.
- Trained new employees on procedures, safety protocols, and customer service techniques.
- Monitored fuel pricing trends to adjust pricing strategies accordingly.
- Addressed and resolved customer complaints promptly to enhance customer experience and loyalty.
- Managing financial transactions such as deposits, refunds, credits.
- Organizing daily staff schedules and assigning shifts.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Customer Service Representative
Mobil
, Auckland
12.2019 - 01.2022
- Guided customers through purchase decisions and delivered accurate product information to enhance satisfaction.
- Operated fuel pumps and maintained clean fueling areas.
- Processed cash and card transactions efficiently at the register.
- Conducted routine safety checks on equipment and fueling stations.
- Trained new attendants on procedures and safety protocols to ensure compliance and operational efficiency.
- Stocked shelves with merchandise and verified pricing accuracy to maintain store organization and customer trust.
Human Resources Administrator
Frozen Lemon Hotels
, Sri Lanka
09.2015 - 08.2018
- Coordinated employee onboarding processes and orientation sessions, ensuring smooth integration for new hires.
- Developed and implemented HR policies and procedures to foster a positive workplace culture.
- Assisted in maintaining accurate employee records and documentation systems.
- Streamlined payroll processing by verifying timesheets and attendance records for accuracy.
- Maintained employee records, ensuring accuracy and confidentiality of all documents.
- Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.
Assistant Administration Manager
China National Aero - Technology Engineering Corperation
, Sri Lanka
08.2013 - 07.2015
- Coordinated administrative tasks to optimize daily operations and improve overall efficiency.
- Managed inventory control and scheduled maintenance of office supplies and equipment to support operational needs.
- Organized office supplies and maintained optimal inventory levels to ensure uninterrupted operations.
- Streamlined filing systems to improve document retrieval and organization.
- Assisted in preparing reports and documentation for internal meetings.
- Provided training to new employees on office policies and procedures.
- Provided customer service support by addressing inquiries and resolving issues promptly.
Education
Post-Graduate Diploma - Applied Management
Eastern Institute of Technology
Auckland, NZ01-2019
Bachelor of Arts - Human Resources Development
Mangalore University
Mangalore, India01-2013
Skills
- Inventory Management
- Attention to detail
- Detail Orientation
- Time Management
- Customer service
- Team collaboration
- Effective communication
- Adaptability
- Resilience
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridSalary Range
$25/hr - $30/hrTimeline
Stock Taker
RGIS NZ Ltd.
04.2026 - Current
Store Manager
Mobil
01.2022 - 01.2023
Customer Service Representative
Mobil
12.2019 - 01.2022
Human Resources Administrator
Frozen Lemon Hotels
09.2015 - 08.2018
Assistant Administration Manager
China National Aero - Technology Engineering Corperation
08.2013 - 07.2015
Post-Graduate Diploma - Applied Management
Eastern Institute of Technology
Bachelor of Arts - Human Resources Development
Mangalore University