Bobby Smith
Palmerston North
Summary
Dynamic Cafe Owner with a proven track record at Moxies Cafe, Excelled in enhancing customer loyalty and mentoring staff, demonstrating exceptional relationship-building and small business operations skills. Achieved significant cost control and compliance with health standards, ensuring both growth and quality.
Professional with deep understanding of operations and management. Proven track record of driving business growth through customer satisfaction, quality service, and efficient processes. Strong focus on team collaboration, fostering positive work environment, and adapting to changing needs. Skilled in staff training, and maintaining high standards in all aspects.
Overview
19
19
years of professional experience
Work History
Cafe Owner
Moxies Cafe
01.2006 - Current
- Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
- Ensured compliance with health and safety regulations through regular employee training sessions and facility inspections.
- Mentored and trained employees to improve performance and encourage professional growth.
- Enhanced customer loyalty through exceptional service and consistent product quality.
Skills
- Social media marketing
- Employee scheduling
- Menu development
- Local marketing
- Business planning
- Staff hiring
- Small business operations
- Verbal and written communication
- Relationship building
- Customer relations
- Staff management
Timeline
Cafe Owner
Moxies Cafe
01.2006 - Current
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