Bridget George
Te Kuiti,Waikato
Summary
I am from Canada originally but have lived in New Zealand for 22 years. I have a good knowledge in agriculture, equine and dogs. I have excellent customer service qualities. I handle stressful situations well. I worked up from a customer service roll to a supervisor roll in 9 months of employment. I am involved in horses, my daughter competes. We live on a sheep and beef farm out Rangitoto area. I am married with 2 children, one 15 year old and one 20 year old.
Overview
2
2
years of professional experience
Work History
Cafe Team Leader
BP Te Kuiti
2022.02 - Current
- Enhanced customer satisfaction by implementing efficient service strategies and maintaining a clean, welcoming cafe environment.
- Boosted team productivity through effective delegation of tasks and consistent communication with staff members.
- Streamlined cafe operations by identifying areas for improvement and implementing necessary changes in processes and procedures.
- Developed strong relationships with customers, resulting in increased loyalty and repeat business.
- Trained new employees on proper food handling techniques, cash register operations, and customer service best practices for a seamless integration into the team.
- Managed inventory levels to ensure optimal product availability while minimizing waste and reducing costs.
- Resolved customer concerns promptly and professionally, leading to an increase in overall satisfaction rates.
- Implemented employee training programs that emphasized teamwork, customer service skills, and product knowledge for a more knowledgeable staff base.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Dairy Farm Hand
Sofas Hahn
2022.08 - 2023.01
- Supported efficient milking operations, ensuring timely completion of daily milking schedules and proper handling of milk products.
- Contributed to the successful breeding program by facilitating artificial insemination processes and monitoring pregnant cows.
- Assisted in increasing overall herd health through preventative care measures, such as vaccinations and deworming treatments.
- Enhanced milk production quality by strictly adhering to hygiene standards and performing regular equipment maintenance.
- Collaborated with team members to maintain a safe working environment, addressing potential hazards promptly and effectively.
- Aided in calf-rearing procedures by providing appropriate nutrition, housing, and medical attention as needed.
Calf Rearer
Tui Dale Ltd
2022.07 - 2022.10
- Increased calf survival rates by implementing proper feeding and nutrition protocols.
- Enhanced overall herd health through regular monitoring of calves for illnesses and timely medical intervention.
- Maintained accurate records for each calf, tracking growth progress and vaccination schedules.
- Developed a safe and clean environment for the calves by regularly sanitizing living quarters to prevent disease outbreaks.
- Improved weaning success rates with gradual introduction of solid feed and close observation of calf behavior during transition periods.
Education
High School Diploma -
Riverview High School
Canada2001
Skills
- Team Management
- Food Safety Knowledge
- Staff training
- Customer service excellence
- Barista expertise
- Attention to detail
- Time management
- Cash handling
- Organizational skills
- Problem-solving abilities
- Very good in high stress busy store
Timeline
Dairy Farm Hand
Sofas Hahn
2022.08 - 2023.01
Calf Rearer
Tui Dale Ltd
2022.07 - 2022.10
Cafe Team Leader
BP Te Kuiti
2022.02 - Current
High School Diploma -
Riverview High School
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