Britney Mills
Hamilton
Summary
As a dedicated and hardworking professional, I am committed to continuous learning and enhancing my knowledge to contribute effectively in the workplace. My experience as a receptionist, along with my tenure at Countdown, has equipped me to handle challenging situations and demanding customers quickly. I take great pride in my exceptional organizational and motivational skills and my strong communication and time management abilities. I am now excited to explore novel opportunities that will enable me to develop my skill set further and apply these capabilities to my ongoing degree and future career.
Overview
9
9
years of professional experience
Work History
Ice Cream Maker
Duck Island Ice Cream
03.2023 - Current
- Operated food production equipment safely and responsibly for quality output.
- Kept work areas clean, neat and organized to promote safety, productivity and team success.
- Restocked supplies and ingredients as needed, ensuring product availability for customers.
- Trained new team members on proper ice cream handling techniques and company policies.
Checkout Supervisor
Countdown
02.2020 - 02.2023
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Counted money in drawers at beginning and end of each shift.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Performed cash, card and check transactions to complete customer purchases.
Hair Salon Receptionist
Wild Orchid Hair Salon
05.2019 - 12.2019
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Housekeeper
Marmot
08.2018 - 04.2019
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Checkout Assistant
Countdown
02.2015 - 08.2018
- Helped customers complete purchases, locate items and join reward programs.
- Performed cash, card and check transactions to complete customer purchases.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Education
Bachelor of Business - Tourism And Hospitality Management And Marketing
University of Waikato
Hamilton, NZ04.2024
Certificate of University Preparation -
University of Waikato
Hamilton, NZ06.2020
High School Diploma -
Fraser High School
Hamilton, NZ11.2017
Skills
- Verbal and Written Communication
- Time Management
- Flexible Work Schedule
- Customer Service
- Health and Safety Procedures
- Organization Skills
- Strong Communication and Interpersonal Skills
- Scheduling
- Decision-making
- Staff Training and Development
Timeline
Ice Cream Maker
Duck Island Ice Cream
03.2023 - Current
Checkout Supervisor
Countdown
02.2020 - 02.2023
Hair Salon Receptionist
Wild Orchid Hair Salon
05.2019 - 12.2019
Housekeeper
Marmot
08.2018 - 04.2019
Checkout Assistant
Countdown
02.2015 - 08.2018
Bachelor of Business - Tourism And Hospitality Management And Marketing
University of Waikato
Certificate of University Preparation -
University of Waikato
High School Diploma -
Fraser High School
Similar Profiles
Yohannes GoddardYohannes Goddard
Ice Cream Server at Ice Cream IslandIce Cream Server at Ice Cream Island
Olivia Grace AndersonOlivia Grace Anderson
Sales at Island Ice CreamSales at Island Ice Cream
Kelsey CassidyKelsey Cassidy
Manager at Mount Desert Island Ice CreamManager at Mount Desert Island Ice Cream