Brodie Phillips
Summary
Adept at fostering team leadership and complex problem-solving, I significantly enhanced team productivity by implementing effective communication strategies. My expertise in staff training and development, coupled with a strong work ethic, has consistently resulted in improved educational and operational outcomes. Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Expert in disability support. Reliable Warehouse Assistant with experience in managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging.
Overview
4
4
years of professional experience
Work History
Learning Support Assistant
Papatoetoe East Primary School
07.2023 - 06.2024
- Contributed to the planning and execution of extracurricular activities that enriched students'' educational experiences outside the classroom setting.
- Promoted a positive learning culture within the school community by modelling respect, empathy, and professionalism at all times.
- Communicated regularly with parents and guardians about student achievements and areas of improvement, fostering strong partnerships.
- Implemented behaviour management techniques to maintain a positive and focused learning environment.
- Managed small groups of students during class activities, enabling more personalized instruction from the teacher.
Senior Programme Leader
SKIDS
01.2023 - 10.2023
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees and assigned duties.
- Oversaw day-to-day activities 15 employees, fostering inspiring atmosphere to optimize employee experiences.
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
Programme Manager
SKIDS
07.2022 - 12.2022
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
Programme Assistant
SKIDS
03.2022 - 07.2022
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Supported planning and coordination of [Type] program and associated activities.
Ride Operator
Rainbows End
01.2022 - 10.2022
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
Casual Warehouse Assistant
Cotton On Group
12.2021 - 02.2022
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labelling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Bartender Assistant
Hoyts Cinemas
06.2021 - 12.2021
- Supported bartenders with essential tasks, resulting in more efficient bar operations.
- Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
- Handled cash transactions accurately, maintaining proper accounting of sales figures.
- Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
Warehouse Assistant
Mainfreight Logistics
02.2020 - 12.2020
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labelling merchandise.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
Education
Certificate I - Certificate in Hairdressing (Salon Support) Level3
The Cut Above Academy
Auckland, NZ12.2021
High School Diploma -
Manurewa High School
Manurewa, NZ12.2020
Skills
Team Leadership
Complex Problem-Solving
Verbal and written communication
Time Management
Staff Training and Development
Staff Management
Collaboration and Teamwork
Social Skills Development
Literacy and numeracy support
Special needs expertise
Special Education
Strong Work Ethic
Flexible Schedule
Timeline
Learning Support Assistant
Papatoetoe East Primary School
07.2023 - 06.2024
Senior Programme Leader
SKIDS
01.2023 - 10.2023
Programme Manager
SKIDS
07.2022 - 12.2022
Programme Assistant
SKIDS
03.2022 - 07.2022
Ride Operator
Rainbows End
01.2022 - 10.2022
Casual Warehouse Assistant
Cotton On Group
12.2021 - 02.2022
Bartender Assistant
Hoyts Cinemas
06.2021 - 12.2021
Warehouse Assistant
Mainfreight Logistics
02.2020 - 12.2020
Certificate I - Certificate in Hairdressing (Salon Support) Level3
The Cut Above Academy
High School Diploma -
Manurewa High School
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