Campbell Rae
Dunedin,Otago
Summary
Hardworking and reliable 23 year-old graduate with a strong willingness to learn and grow in a new professional field. Willing to tackle any challenge presented with strong initiative. Comfortable working in isolation but thrives in a team setting.
Overview
7
7
years of professional experience
Work History
Third in Charge
Kathmandu
Dunedin Central, Dunedin
02.2024 - Current
- Set and implemented daily operational goals for staff, ensuring adherence to company policies.
- Provided assistance to the Store Manager in overseeing store operations, including customer service, inventory control, cash handling and personnel management.
- Ensured that merchandise was displayed properly according to company guidelines.
- Trained new staff members on store policies, procedures and product knowledge.
- Resolved customer complaints promptly and efficiently while maintaining a professional demeanor at all times.
- Analyzed financial data such as sales figures, expenses and profits to assess performance against budget targets.
- Developed and implemented strategies to meet and exceed sales quotas.
Team Leader
Leap, Dunedin
, Dunedin
04.2019 - 02.2024
- Coordinated team members to ensure smooth and safe operation of the park
- Trained newly hired employees to meet the standards/expectations of the team
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Supervised floor areas and took charge in dangerous/high stress situations
- Assessed company operations for compliance with safety standards.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Interviewed and recommended new team members to the owners
- Provided a high standard of service and attention to customers when face-to-face and through phone conversations
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Provided adequate first-aid wherever required until patients met with health professionals
Barista
Mcdonalds
Anderson's Bay, Dunedin
05.2018 - 05.2019
- Utilized POS system to receive and process customer payments.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Created a wide range of coffee and tea options to a high standard
- Operated efficiently in a high demand, high stress environment
Education
Bachelor of Arts And Science - Psychology | Exercise And Sports Science
University of Otago
Dunedin11-2023
Skills
- Proficient in Excel and Word
- First Aid Certified
- Sales Experience
- Trained Barista
- Conflict Resolution
- Cash Handling
- Training Others
- Coordinating a Team
- Strong Social Skills
- Fast Learner
Timeline
Third in Charge
Kathmandu
02.2024 - Current
Team Leader
Leap, Dunedin
04.2019 - 02.2024
Barista
Mcdonalds
05.2018 - 05.2019
Bachelor of Arts And Science - Psychology | Exercise And Sports Science
University of Otago
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