Lavinia Vehikite
Auckland
Summary
By taking on new roles and work environments, I am keen in the opportunity to learn and grow. I believe a positive attitude is all it takes to turn any situation around & that with every challenge, one should face it boldly with confidence and with the mindset of being unique.
Overview
8
8
years of professional experience
Work History
Third in Charge
Adidas
04.2024 - Current
- All responsibilities of a Stockroom Manager including day-to-day management and planning of store operations
Stockroom Manager
Adidas
04.2022 - Current
- Enhanced team productivity by providing clear guidance and support in daily tasks.
- Developed and maintained a strong team culture, fostering open communication, collaboration, and mutual respect among staff members.
- Coordinated cross-functional teams during peak periods to ensure adequate staffing levels were maintained for smooth operation of the stockroom.
- Managed returns process efficiently, resulting in swift resolution of customer issues and minimized financial impact to the company.
- Trained new staff members on proper stock handling procedures, ensuring a consistent level of expertise across the team.
Retail Professional
Adidas
04.2021 - 04.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Analyzed sales trends to identify opportunities for improvement within the retail environment.
- Increased retail sales through strategic merchandising, product education, and upselling techniques through training
Customer Representative
Lagardère Travel Retail
08.2017 - 08.2020
- Upselling monthly and promotional offers
- Training and developing new sales team associates in products, selling techniques and company procedures
- Actively engaging with customers to provide general assistance and information on store product/alternatives
- Monitoring stock deliveries against invoices and notifying discrepancies
- End and Start of Day procedure – Safe Count, temp control
Education
University of Auckland
Manurewa High School
Skills
- Strong written and verbal communications
- Can work independently and as part of a team
- Ability to adapt to new situations and learn quickly
- Organizational skills in high-pressure situations
- Plan and implement training sessions
- Proficient in Microsoft Office Suite
- Efficient data-entry, spreadsheet management & creating reports
Accomplishments
- Awarded with a Lagardere certificate of Recognition for Outstanding Performance in the workplace
- Awarded with a Lagardere certificate for Outstanding Team Member
- Awarded with a Lagardere certificate for Most Improved Member
- Awarded Adidas's Most Valuable Team Member
Timeline
Third in Charge
Adidas
04.2024 - Current
Stockroom Manager
Adidas
04.2022 - Current
Retail Professional
Adidas
04.2021 - 04.2022
Customer Representative
Lagardère Travel Retail
08.2017 - 08.2020
University of Auckland
Manurewa High School
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