Overview
Work History
Education
Skills
Timeline
Generic
Carmen Bowker

Carmen Bowker

Beauty Therapist
Hamilton,Matangi

Overview

7
7
years of professional experience

Work History

Head Beauty Therapist

Self-employeed - Wadestown Skin and Beauty
01.2020 - 02.2022


  • Provided expert advice on home skincare routines, recommending suitable products based on each client's unique requirements and preferences.
  • Performed advanced facial treatments using cutting-edge technology for optimal results in skin rejuvenation and anti-aging care.
  • Drove business growth by participating in local community events, creating brand awareness for the salon while attracting potential new clients through engaging promotions and demonstrations.
  • Kept up-to-date with industry trends through continuous professional development courses, enhancing my skills as a Head Beauty Therapist.
  • Developed customized treatment plans for clients with specific skin concerns, leading to better results and higher satisfaction rates.
  • Handled customer complaints and concerns professionally and swiftly, ensuring satisfactory resolution and maintaining overall client satisfaction levels.
  • Maintained strict hygiene standards within the salon, ensuring a clean and safe environment for both clients and staff members.
  • Established strong relationships with suppliers for access to exclusive product lines, elevating the quality of services offered at the salon.
  • Managed inventory control to ensure adequate stock levels of essential supplies at all times.
  • Used social media platforms to promote salon and services.

Beauty Therapist

Jamele Skin Care Centre
10.2014 - 11.2019
  • Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
  • Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
  • Increased salon revenue by upselling additional services and retail products to clients.
  • Educated clients on care processes and advised on further care and products.

Education

Certificate in Beauty Therapy Level 5 - Beauty Therapy

Bay of Plenty Polytechnic
Tauranga, NZ
11.2014

Certificate in Beautician And Cosmetology Level 4 - Beauty Therapy

Bay of Plenty Polytechnic
Tauranga
11.2008

Skills

  • Advanced facial treatments
  • Skin analysis
  • Swedish Massage
  • Hair removal proficiency in waxing and Electrolysis
  • Multitasking proficiency
  • Team Leadership Qualities
  • Time Management Capabilities
  • Sales and upselling aptitude
  • Product Recommendation Expertise
  • Conflict Resolution Strategies
  • Appointment scheduling efficiency
  • Skin analysis expertise
  • Marketing and promotion ideas
  • Hygiene and sanitation standards
  • Customer Service
  • Product knowledge

Timeline

Head Beauty Therapist

Self-employeed - Wadestown Skin and Beauty
01.2020 - 02.2022

Beauty Therapist

Jamele Skin Care Centre
10.2014 - 11.2019

Certificate in Beauty Therapy Level 5 - Beauty Therapy

Bay of Plenty Polytechnic

Certificate in Beautician And Cosmetology Level 4 - Beauty Therapy

Bay of Plenty Polytechnic

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Carmen BowkerBeauty Therapist