Carmen Sinclair De Parata

• My contracts had been situated all over the Hospital campus its a high pressure service worked autonomously. For the first few years i was employed casually before first a permanent placement with Medical Assessment and Planning Unit my final placement contract i occupied was Ward 9ANorth a Surgical Perioperative Services department.
• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Maintained personnel records and updated internal databases to support document management.
• Patient and their relatives/visitors care and safety is the priority and focus.
• Being mindful of cultural diversities.
• Uptake of ongoing self training
• Deliver excellent care underpinned by our establishment's values of Respect, Integrity, High performance, Teamwork and Compassion.
• Be that Integral member of a professional team, assisting with accurate and timely professional administrative and client focused support service to patients, relatives, visitors and multi-disciplinary health care providers with whom the position liaises.
• Managing office inventory, to determine supply levels and maintain inventory.
• Facilitated communication between departments, management and customers to resolve issues and achieve performance targets.
• Complete discharging task with efficiency and accuracy, resulting in patient flow
• Act on or identified needs of customers.

(Example: arranging accommodation, flights, trains, buses, taxis for patients and their escort)

• Conducting multiple interviews for the purposes of funding and data entry with both our patients and their relatives, this involves research.
• Confidently communicate with all levels of staff and clients, understanding and anticipating needs, including undertaking investigations to find and implement solutions to meet those needs whilst demonstrating a positive service focus.