Summary
Overview
Work History
Education
Skills
Certification
Other Relevant Work Experience
Personal Information
Hobbies and Interests
Work Availability
Timeline
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CAROLINA CASTRO

Tauranga

Summary

Retail professional with proven background in managing customer interactions and transactions. Known for reliability and adaptability in dynamic retail settings. Focused on teamwork and achieving optimal results, ensuring smooth operations and customer satisfaction. Skilled in cash handling, customer service, and maintaining positive shopping experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Supervisor Check outs

Countdown
Tauranga
07.2011 - 02.2015
  • Customer service
  • Supervising staff
  • Lotto Service
  • Complaints
  • Refunds
  • Enquiries
  • Trained staff

Supervisor Check outs

Countdown
Matamata
07.2009 - 02.2011
  • Customer service
  • Supervising staff
  • Lotto Service
  • Complaints
  • Refunds
  • Enquiries
  • Trained staff

Waitress/Housekeeper/Laundry

Sudima Hotel
Rotorua
01.2008 - 01.2009

Sales Representative

CANSAS DOMINACA
Dominican Republic

Education

Business Administration and Computing - Level 2

Bay of Plenty Polytechnic

Supermarket Retailing - Stage 1 & 2

Retail Institute

Terminal Operations - Course

NZ Lotteries

ESOL - Level 4

Bay of Plenty Polytechnic

Skills

  • Strong customer service skills
  • Interpersonal and communication
  • Supervisory and management experience
  • Problem solving
  • Relationship building
  • Highly organised
  • Good Information processing skills
  • Practical and physically able
  • Able to work unsupervised
  • Used to adhering to policies, safety and procedure
  • Proven team player
  • Computer application skills
  • Cross cultural awareness
  • Retail Supermarket Stage 2

Certification

Class 1 full

Other Relevant Work Experience

CANSAS DOMINACA, Dominican Republic, Sales Representative

Personal Information

Driving License: Class 1 full

Hobbies and Interests

  • Gardening
  • Music
  • Walking around the Mount

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Supervisor Check outs

Countdown
07.2011 - 02.2015

Supervisor Check outs

Countdown
07.2009 - 02.2011

Waitress/Housekeeper/Laundry

Sudima Hotel
01.2008 - 01.2009

Sales Representative

CANSAS DOMINACA

Business Administration and Computing - Level 2

Bay of Plenty Polytechnic

Supermarket Retailing - Stage 1 & 2

Retail Institute

Terminal Operations - Course

NZ Lotteries

ESOL - Level 4

Bay of Plenty Polytechnic

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CAROLINA CASTRO