Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carter Robson

auckland

Summary

In summary, Im a Duty Manager at Paradice Ice Skating with proven expertise in team management, employee training, and customer service. Experienced in leading teams, ensuring smooth operations, and enhancing staff performance. Skilled in problem-solving, cash handling, and ensuring safety and compliance. As a Sailing Coach, I demonstrated strong leadership, organization, and attention to detail. Eager to transfer these transferable skills into a plumbing apprenticeship, where I can apply my hands-on approach, adaptability, and commitment to learning new trade skills.


Overview

3
3
years of professional experience
1
1
Certification

Work History

Duty Manager

Paradice Ice Skating
10.2022 - Current

Whilst working at Paradice Entertainment I was originally hired at 16 for a customer service role which I worked till I turned 18 in November 2023 were I was then asked to work a part time Duty Management role.

  • Trained employees in essential job functions.
  • Mentored and supported junior staff members to apply best practices and follow procedures.
  • Supervised and coordinated team to provide guidance and support and maximize performance. (one to ten people teams)
  • Opened and closed location.
  • Manage the Ice cuts and drive a Zamboni to do so.
  • Counted and manage the cash out of all the separate tills.

Sailing Coach

Maraetai Sailing Club
09.2022 - 10.2023

I did Sailing Coaching one's a week over the summer of 2022, I was teaching entry level sails to build there confidence on the water. when the season came to an end I was on call over the winter.

  • Collaborated with other coaches to improve training methodes for optimal sailor growth.
  • Organized and managed regattas, ensuring smooth execution of events and compliance with race rules.
  • Supported development by providing constructive feedback after each practice and competition.
  • Evaluated weather conditions prior to practices or races to ensure safe sailing conditions were maintained throughout all activities.

Education

Bachelor of Communication in Design - Communication in Design

Auckland University of Technology
Auckland, NZ

High School Diploma -

Macleans Collage
Auckland, NZ
11-2023

BCITO Gateway Level 2 -

Bcats

Skills

  • Team management
  • Employee training
  • Cash handling
  • Operations management
  • Customer service
  • Problem solving
  • Time management
  • Communication skills
  • Project management
  • Hand tool use

Certification

First Aid Certificate

Timeline

Duty Manager

Paradice Ice Skating
10.2022 - Current

Sailing Coach

Maraetai Sailing Club
09.2022 - 10.2023

Bachelor of Communication in Design - Communication in Design

Auckland University of Technology

High School Diploma -

Macleans Collage

BCITO Gateway Level 2 -

Bcats
Carter Robson