Reliable and hardworking person with a variety of experience that has resulted in having a wide range of beneficial skills that allows me to adapt and thrive in many situations.
Dedicated employee and enjoy learning new skills and meeting new people.
Overview
15
15
years of professional experience
Work History
Bartender/Wait Staff Member
Diva Bar And Eatery
04.2023 - Current
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Completed requisitions to maintain required stock par levels.
Upheld strict regulations for safe alcohol service and food safety.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Created attractive bar displays by strategically arranging bottles and glasses.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
PA to Executive Director
Hywel Dda Health Board - NHS
10.2019 - 12.2021
Being a PA to one of the Executive Directors of the health board is a very busy fast paced job and requires dedication and structure
My main roles include organising emails, planning and setting diary appointments and taking notes and actions in meetings
I attended board meetings and supported the team in planning the paperwork and sending out the invites to attendees
I support my director's team by ordering stationary for the multiple offices over 3 different hospital sites.
Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
Health Care Assistant
Hywel Dda Health Board
04.2020 - 10.2021
Based in a Covid recovery hospital.
Adhered to patient special diets and provided supplementary drinks under nursing staff supervision.
Cared for clients with diagnoses such as diabetes, Parkinson's disease and Covid.
Delivered high-quality care elderly patients in hospital facility.
Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
Proactively addressed potential issues by consistently monitoring patients'' progress, making adjustments to care plans when necessary to optimize outcomes.
Operations Admin Assistant
Swansea City Football Club
01.2013 - 05.2019
During my time at the Liberty Stadium my main role was to support the operation manager with event planning and match day organisation
I was in charge of keeping all the HR records for over 200 casual match day staff
I also would produce the wages spreadsheet every month
I would organise the recruitment days for casual staff and also their training NVQs.
Massage Therapist
Machynys Golf Club and Spa
11.2010 - 03.2013
During my time at Machynys my main role as a therapist was supporting the spa days and performing a range of spa treatments to suit the client
We would also help with office roles and booking and organising spa days.
Hostess/Barmaid
Toby Carvery
11.2008 - 10.2010
During my time here, I worked as front of house, greeting customers in a friendly and professional manner as they arrived and assigning them to a table
I was in charge of making bookings, answering the phone and ensuring the customers were well looked after.
Education
Higher National Diploma - Advanced Therapies And Spa Management
Gower College Swansea
Swansea, Wales, Uk
01.2013
NVQ 3 - Holistic Therapies
Gower College Swansea
Swansea, Wales, UK
01.2011
GCSE -
Olchfa Comprehensive School
Swansea, Wales, UK
01.2008
Skills
Excellent Communication
Excellent Customer Service
Friendly and Outgoing Attitude
Multitasking
Time Management
Bedside manner
Compassionate Care
Personal Information
Date of Birth: 08/18/1992
Nationality: British
Driving License: Yes
References
References available upon request
Hobbies and Interests
Reading
Walking
Going on adventures with my husband and children
Going for dinner with friends
Travelling to new places
Timeline
Bartender/Wait Staff Member
Diva Bar And Eatery
04.2023 - Current
Health Care Assistant
Hywel Dda Health Board
04.2020 - 10.2021
PA to Executive Director
Hywel Dda Health Board - NHS
10.2019 - 12.2021
Operations Admin Assistant
Swansea City Football Club
01.2013 - 05.2019
Massage Therapist
Machynys Golf Club and Spa
11.2010 - 03.2013
Hostess/Barmaid
Toby Carvery
11.2008 - 10.2010
Higher National Diploma - Advanced Therapies And Spa Management